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UI UX Design System

Capture, protect and align your best designs for the long term

After investing in a new web portal or app, you must ensure the design is well maintained and new features are in line with best design practices. A UI UX design system is key to empower designers and dev teams to stay on top of the look-and-feel, code, and other critical aspects of the experience.

REPEATABLE & DYNAMIC
  • Sustain your UI UX design for the long term
  • Support new contributors to stay on-design, brand and on-code
  • Share UX design and development standards with your team
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HOW WE DO IT

  1. 1

    We collaborate with your team to create a guide to best design practices for UI UX, associated software code, design patterns, brand, and other vital elements.

  2. 2

    We provide ongoing support for design and engineering teams to help drive the best use of user experience elements, such as buttons, labels, tables, fields, icons, and other visual assets.

  3. 3

    We set up the design system environment as a training platform for new team members and outside partners to make sure a solid set of design system patterns are applied effectively by web designers, developers, and content designers.

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WHAT YOU GET

By capturing your UI UX designs in a system, you drive continuity and consistency for the long term. You get:

  • Knowledge transfer of best-in-class UI UX designs to continuously empower your design, dev and content teams
  • Professionally developed and custom branded design system that you and your designers will take pride in
  • Excellence and consistency in the experience that your products and services deliver
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Our foundation
Experience thinking perspective

Our Experience Thinking process underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.

Have design system questions?

Check out our Q&As. If you don't find the answer you're looking for, send us a message at contact@akendi.com.

What exactly is a UI UX design system and why do we need one?

A UI UX design system is a collection of reusable components, patterns, guidelines, and standards that ensure consistent user experiences across all digital products and touchpoints. It serves as the single source of truth for design decisions, capturing your best design practices and making them scalable across teams and projects. Design systems reduce inconsistency, speed up development, and protect your design investment long-term.

Tip: Think of a design system as design DNA that maintains your brand's visual and interaction consistency while empowering teams to work more efficiently.

How does a design system differ from a style guide?

A style guide typically focuses on visual elements like colors, fonts, and logos, while a design system includes these plus interaction patterns, component behaviors, code snippets, and usage guidelines. Design systems are living, functional tools that support both designers and developers, whereas style guides are often static reference documents. Design systems bridge the gap between design intent and development implementation.

Tip: Evaluate whether you need static visual guidelines or a dynamic system that actively supports design and development workflows - most organizations benefit from the latter.

What components and elements should be included in our design system?

A robust design system includes foundational elements (colors, typography, spacing, icons), UI components (buttons, forms, navigation, cards), patterns (page layouts, workflows), guidelines (accessibility, content style), and code implementations. The specific components depend on your product complexity, but focus on elements that appear frequently across your experiences and cause consistency challenges when managed separately.

Tip: Start by auditing your existing products to identify which design elements appear most frequently and cause the most inconsistency - these become your priority components.

When should we invest in creating a design system?

Invest in a design system when you have multiple products or teams, notice design inconsistencies across touchpoints, experience slow design-to-development handoffs, or plan to scale your digital presence significantly. It's also valuable when onboarding new team members frequently or when maintaining design quality becomes challenging as you grow. Design systems provide the most value when you have recurring design decisions to systematize.

Tip: If you're spending more time recreating similar design solutions than innovating new ones, it's time for a design system.

What makes a design system successful and widely adopted?

Successful design systems are built with user needs in mind (both end users and team members), have strong organizational support, include comprehensive documentation, and evolve based on feedback. Adoption depends on ease of use, clear value demonstration, integration with existing workflows, and ongoing maintenance. The best systems feel helpful rather than restrictive to design and development teams.

Tip: Involve both designers and developers in system creation to ensure it serves real workflow needs rather than theoretical ideals.

How does a design system connect to our overall brand strategy?

Design systems translate brand strategy into practical, implementable design standards that ensure consistent brand expression across all digital touchpoints. They bridge the gap between high-level brand guidelines and day-to-day design decisions, ensuring every interface element reflects your brand personality, values, and positioning. A good design system makes brand compliance automatic rather than effortful.

Tip: Review your brand strategy before creating design system elements to ensure each component authentically expresses your brand values and personality.

What's the difference between atomic design and other design system approaches?

Atomic design organizes components hierarchically from atoms (basic elements) to molecules (simple combinations) to organisms (complex components) to templates and pages. Other approaches might organize by function, page type, or user journey. The best approach depends on your team structure, product complexity, and mental models. What matters most is logical organization that helps teams find and use components effectively.

Tip: Choose an organizational structure that matches how your teams think about and build interfaces rather than forcing them to adopt unfamiliar mental models.

How do we know if we need a design system versus other design services?

Choose a design system when you have systematic consistency challenges rather than one-off design problems. If you're constantly making similar design decisions, struggling with cross-team collaboration, or finding it hard to maintain quality as you scale, a design system addresses these root causes. For individual product improvements or single-use solutions, other design services might be more appropriate.

Tip: Assess whether your challenges are systemic (affecting multiple products/teams) or specific (isolated to particular projects) to determine if a design system investment is justified.

How does a design system support the Experience Thinking framework?

Experience Thinking focuses on connected experiences across brand, content, product, and service touchpoints. A design system ensures these connections feel seamless by providing consistent visual language, interaction patterns, and user experience principles across all four areas. It prevents disconnected experiences that break user trust and creates cohesive journey flows that feel intentionally designed.

Tip: Design your system to work across brand communications, content presentations, product interfaces, and service touchpoints rather than focusing only on product UI elements.

How does a design system enhance brand experience consistency?

Design systems translate brand identity into specific interface elements, ensuring consistent brand expression across all digital touchpoints. They define how brand colors, typography, voice, and personality appear in buttons, forms, content layouts, and interactive elements. This systematic approach prevents brand dilution and ensures users have consistent brand experiences regardless of which team creates the interface.

Tip: Include brand personality attributes in your design system documentation so teams understand not just how elements look, but how they should feel to users.

What role does content experience play in design system development?

Content experience considerations shape design system typography, content layouts, information hierarchy, and reading patterns. The system should include content guidelines, editorial standards, and templates that support effective content consumption across different contexts and devices. Content and design system elements must work together to create coherent information experiences.

Tip: Collaborate with content strategists during system development to ensure design components effectively support your content strategy and user information needs.

How do design systems improve product experience consistency?

Design systems provide reusable interaction patterns, component behaviors, and user experience principles that create predictable, learnable product experiences. Users develop mental models based on consistent patterns, making new features feel intuitive. Systems also ensure accessibility standards and usability best practices are built into every component rather than applied inconsistently.

Tip: Document not just what components look like, but how they behave and why - this helps teams make good decisions when creating new features or adapting existing patterns.

What service experience benefits emerge from design system implementation?

Design systems improve service experience by providing consistent support interface patterns, help content templates, and service communication standards. They ensure support tools, knowledge bases, and customer service interfaces feel connected to the main product experience. This consistency builds user confidence and makes service interactions feel like natural extensions of the product experience.

Tip: Extend your design system to customer service tools and support materials to create seamless service experiences that reinforce rather than disconnect from your main product.

How does Experience Thinking influence design system architecture?

Experience Thinking emphasizes connected experiences, so design systems should include components and patterns that work across brand, content, product, and service contexts. The system architecture should support cross-functional collaboration and ensure design decisions consider impact across all experience touchpoints rather than optimizing individual interfaces in isolation.

Tip: Organize your design system around user journey stages and cross-touchpoint experiences rather than just UI component types to encourage holistic thinking.

How do design systems create connected user experiences?

Design systems create connection through consistent visual language, predictable interaction patterns, and shared user experience principles that work across different touchpoints and contexts. They ensure transitions between experiences feel natural and help users build mental models that transfer across your entire experience ecosystem. Consistency builds user confidence and reduces cognitive load.

Tip: Test your design system components across different user contexts and journey stages to ensure they create connection rather than confusion between touchpoints.

What's the typical process for developing a design system?

Design system development typically includes audit and discovery (cataloging existing elements), foundation setting (colors, typography, spacing), component creation (building reusable elements), documentation (usage guidelines), implementation (integration with workflows), and evolution (ongoing updates based on feedback). The process is iterative, starting with core elements and expanding based on team needs and usage patterns.

Tip: Start with a pilot project using early system components to test usability and gather feedback before building the complete system.

How long does it take to create a comprehensive design system?

Initial design system development typically takes 3-6 months for core components and foundations, depending on complexity and scope. However, design systems are living tools that evolve continuously. Plan for initial creation, followed by ongoing maintenance and expansion. The timeline depends on existing design debt, team size, organizational complexity, and the number of products the system must support.

Tip: Plan for design system development as an ongoing capability rather than a one-time project - budget for both initial creation and long-term maintenance.

What research and analysis informs design system creation?

Design system research includes UI audits (cataloging existing elements), user research (understanding interaction preferences), accessibility analysis (ensuring inclusive design), technical assessment (development constraints), and competitive analysis (industry standards). This research reveals inconsistencies to address, user needs to prioritize, and technical requirements to accommodate in system architecture.

Tip: Conduct stakeholder interviews with designers, developers, and product managers to understand workflow pain points that the design system should address.

How do we prioritize which components to build first?

Prioritize components based on frequency of use, impact on consistency, development effort required, and strategic importance. Start with foundational elements (colors, typography, spacing) then move to high-use components (buttons, forms, navigation). Focus on elements that cause the most inconsistency or slow down development workflows. Build momentum with quick wins before tackling complex components.

Tip: Create a component priority matrix rating each element on usage frequency and consistency impact to make objective prioritization decisions.

What tools and technologies support design system development?

Design system tools include design software (Figma, Sketch), documentation platforms (Storybook, Zeroheight), version control systems, code repositories, and collaboration platforms. Choose tools that support both design and development workflows, enable real-time collaboration, and integrate with existing team processes. The best tools make system maintenance easier rather than adding overhead.

Tip: Evaluate tools based on your team's existing workflow rather than forcing new tools that require significant learning curves or process changes.

How do we ensure accessibility is built into our design system?

Build accessibility into design system foundations through color contrast requirements, typography scales for readability, focus states for keyboard navigation, and semantic HTML structures. Include accessibility guidelines for each component, automated testing where possible, and clear documentation about proper usage. Making accessibility systematic ensures it's applied consistently rather than as an afterthought.

Tip: Involve accessibility experts during system creation rather than auditing for compliance later - building accessible foundations is more efficient than retrofitting.

What challenges should we expect during design system development?

Common challenges include organizational resistance to change, technical integration complexity, maintaining system relevance as products evolve, balancing flexibility with consistency, and securing ongoing resources for maintenance. Expect some initial friction as teams adapt workflows and learn new tools. Success requires strong leadership support and clear communication about system benefits.

Tip: Start with willing early adopters who can become system champions and help demonstrate value to more hesitant team members.

What budget considerations apply to design system development?

Design system budgets include initial development (research, design, documentation), tooling and infrastructure, team training, ongoing maintenance, and periodic updates. Consider both upfront investment and long-term operational costs. While initial costs seem significant, design systems typically provide ROI through improved efficiency, reduced design debt, and faster time-to-market for new features.

Tip: Calculate current costs of design inconsistency, rework, and slow handoffs to justify design system investment and demonstrate potential ROI.

How do we scope a design system project for maximum impact?

Effective scoping focuses on solving specific organizational challenges rather than creating comprehensive systems from scratch. Identify the biggest consistency problems, slowest workflow bottlenecks, and highest-impact components first. Start with core elements that support immediate needs while building infrastructure for future expansion. Scope should balance ambition with practical implementation capacity.

Tip: Define success metrics upfront - whether reducing design-to-development time, improving consistency scores, or accelerating new feature delivery - to guide scoping decisions.

What organizational readiness factors affect design system success?

Success requires leadership commitment, cross-functional collaboration capabilities, willingness to change existing workflows, and resources for ongoing maintenance. Organizations with siloed teams, resistance to process change, or tendency to deprioritize maintenance face greater implementation challenges. Assess cultural readiness alongside technical requirements when planning system development.

Tip: Conduct an organizational readiness assessment to identify change management needs and potential adoption barriers before starting system development.

Who should be involved in design system planning and development?

Design system development requires designers (for visual standards), developers (for technical implementation), product managers (for business alignment), content strategists (for editorial guidelines), and accessibility experts (for inclusive design). Include representatives from all teams that will use the system to ensure it serves real needs rather than theoretical ideals.

Tip: Create a design system steering committee with representatives from each key stakeholder group to guide decisions and ensure broad organizational support.

How do we align design system development with business objectives?

Align design systems with business objectives by connecting system benefits to strategic goals like faster product development, improved user satisfaction, reduced development costs, or stronger brand consistency. Document how system success supports broader organizational priorities and establish metrics that demonstrate business value rather than just design team efficiency.

Tip: Frame design system benefits in business language - faster time-to-market, reduced technical debt, improved user metrics - rather than just design process improvements.

What deliverables should we expect from design system development?

Design system deliverables include component libraries (design and code), documentation site, style guidelines, usage examples, implementation guides, and training materials. Expect both design assets and development resources, comprehensive documentation for self-service usage, and materials that support system adoption and maintenance. Deliverables should be practical tools, not just reference documents.

Tip: Request deliverables in formats your teams actually use daily rather than comprehensive documentation that might sit unused - prioritize practical utility over completeness.

How do we evaluate design system service providers?

Evaluate providers based on system development experience, cross-functional collaboration skills, technical implementation capabilities, and track record of creating adopted systems. Look for understanding of both design and development needs, systematic thinking about complex problems, and ability to balance consistency with flexibility. Consider their approach to change management and team adoption.

Tip: Ask providers to show examples of design systems they've created that are still actively maintained and evolved years later - longevity indicates successful adoption.

How do we ensure our design system gets adopted across teams?

Successful adoption requires demonstrating clear value, making the system easy to use, providing adequate training and support, and integrating system usage into existing workflows. Start with willing early adopters, celebrate successes, and address adoption barriers quickly. The system must feel helpful rather than constraining to gain widespread usage across teams.

Tip: Track and share adoption metrics that show both system usage and benefits realized - tangible results encourage broader adoption better than mandating system use.

What training and onboarding do teams need for design system adoption?

Teams need training on system principles and philosophy, hands-on workshops with components and patterns, documentation orientation, and ongoing support during initial implementation. Different roles need different training - designers focus on component usage while developers need implementation guidance. Provide multiple learning formats to accommodate different preferences and schedules.

Tip: Create role-specific onboarding paths rather than one-size-fits-all training - developers and designers need different information to be successful with the system.

How do we handle resistance to design system adoption?

Address resistance by understanding underlying concerns, demonstrating system value through pilot projects, providing adequate support during transition, and showing how the system empowers rather than constrains creativity. Some resistance stems from fear of change or loss of autonomy. Focus on benefits and involve resisters in system improvement to build ownership.

Tip: Turn resistance into valuable feedback about system gaps or usability issues - often the most vocal critics become the strongest advocates once their concerns are addressed.

What ongoing support do teams need after design system launch?

Ongoing support includes troubleshooting help, component customization guidance, new feature training, feedback collection, and system evolution communication. Teams need reliable ways to get help, contribute suggestions, and stay informed about system changes. Support should feel accessible and responsive rather than bureaucratic or slow.

Tip: Establish clear channels for getting help and contributing feedback - teams are more likely to adopt systems when they feel heard and supported rather than policed.

How do we measure design system adoption and success?

Measure adoption through component usage analytics, consistency scores across products, design-to-development time reduction, team satisfaction surveys, and business impact metrics. Track both quantitative usage data and qualitative feedback about system value. Success metrics should connect system adoption to business objectives rather than just measuring activity.

Tip: Establish baseline measurements before system launch so you can demonstrate concrete improvements in consistency, efficiency, and team satisfaction over time.

How do we balance system consistency with creative flexibility?

Balance consistency with flexibility by defining clear principles while allowing reasonable customization, providing multiple component variations for different contexts, and creating clear guidelines about when deviation is appropriate. The system should enable creativity within guardrails rather than stifling innovation. Include processes for proposing and evaluating new patterns.

Tip: Frame the design system as creative enablement rather than creative constraint - consistent foundations free teams to focus on innovative solutions rather than reinventing basic elements.

What governance model works best for design system management?

Effective governance balances central stewardship with distributed ownership, includes clear decision-making processes, and provides mechanisms for system evolution based on user feedback. Consider federated models where core teams maintain foundations while product teams contribute specialized components. Governance should feel supportive rather than controlling.

Tip: Start with lightweight governance focused on system maintenance and evolution rather than rigid compliance enforcement - trust and value demonstration work better than mandates.

How do we keep our design system current and relevant over time?

System maintenance requires regular component audits, user feedback collection, technology updates, design trend evaluation, and systematic evolution planning. Establish regular review cycles, maintain clear version control, and communicate changes effectively. Successful systems evolve continuously rather than becoming outdated reference materials that teams ignore.

Tip: Schedule quarterly system reviews to assess component usage, gather feedback, and plan updates rather than waiting for systems to become obviously outdated.

What happens when business needs change and the system needs updating?

System updates require impact analysis, migration planning, communication strategies, and phased rollout approaches. Changes should be backward-compatible when possible, with clear deprecation timelines for elements being retired. Major updates need change management support to help teams adapt workflows and update existing implementations.

Tip: Maintain detailed usage analytics so you can assess the impact of proposed changes and plan migration strategies that minimize disruption to active projects.

How do we handle component requests and system contributions from teams?

Component contribution processes should be clear, accessible, and responsive while maintaining system quality and consistency. Establish criteria for new component acceptance, review processes that balance speed with quality, and communication about decisions. Encourage contributions to build system ownership while ensuring additions serve broader organizational needs.

Tip: Create simple templates and checklists for component proposals to help teams provide necessary information while reducing review burden on system maintainers.

What resources are needed for ongoing design system maintenance?

Maintenance requires dedicated design system team members, regular review time from stakeholder teams, tooling and infrastructure maintenance, documentation updates, and communication resources. The maintenance load depends on system complexity, usage breadth, and rate of business change. Plan for both routine maintenance and major evolution initiatives.

Tip: Budget 20-30% of initial development effort annually for ongoing maintenance - systems that aren't maintained quickly become outdated and lose adoption.

How do we communicate design system changes to teams?

Change communication requires multiple channels, clear impact explanation, migration guidance, and timing consideration. Use newsletters, documentation updates, workshops, and direct team communication based on change significance. Communication should be proactive rather than reactive, giving teams time to plan and adapt to system evolution.

Tip: Develop change communication templates that consistently explain what's changing, why, impact assessment, timeline, and next steps required from teams.

What metrics help us understand design system health and usage?

System health metrics include component adoption rates, consistency scores, contribution activity, support request patterns, and team satisfaction measures. Track both system usage and business impact to demonstrate ongoing value. Metrics should inform system evolution decisions rather than just measuring activity levels.

Tip: Create system health dashboards that combine usage analytics with qualitative feedback to provide complete pictures of system performance and team satisfaction.

How do we scale design systems as our organization grows?

Scaling requires governance evolution, contribution process scaling, documentation automation, component library expansion, and distributed ownership models. Consider how system architecture supports growth, how new teams onboard, and how complexity is managed as the system serves more diverse needs. Scaling is both technical and organizational challenge.

Tip: Plan for federation models where specialized teams can extend core systems for their specific needs while maintaining connection to foundational elements.

How do design systems create competitive advantage?

Design systems create competitive advantage through faster time-to-market for new features, superior user experience consistency, reduced development costs, and ability to maintain quality while scaling. Organizations with mature systems can innovate faster because they're not constantly rebuilding basic elements. Consistency also builds user trust and brand recognition that competitors struggle to replicate.

Tip: Document and communicate how design system efficiency enables your organization to focus resources on innovation rather than repetitive design and development work.

What long-term business value do design systems provide?

Long-term value includes reduced technical debt, improved team productivity, better user satisfaction, stronger brand consistency, and organizational design maturity. Design systems become platforms for innovation, enabling teams to build sophisticated experiences efficiently. They also provide institutional knowledge preservation as teams change and grow over time.

Tip: Track long-term metrics like feature delivery velocity, user satisfaction trends, and design consistency scores to demonstrate sustained business value beyond initial efficiency gains.

How do design systems support organizational scaling and growth?

Design systems enable scaling by providing consistent onboarding for new team members, reducing decision-making overhead, maintaining quality standards as teams grow, and supporting distributed development models. They become essential infrastructure for organizations that need to maintain experience quality while expanding rapidly or supporting multiple product lines.

Tip: Position design systems as scaling infrastructure rather than design tools - they become more valuable as organizations grow and face coordination challenges.

What role do design systems play in digital transformation?

Design systems support digital transformation by providing consistent foundation for new digital experiences, reducing transformation timeline through reusable components, ensuring brand consistency across channels, and building internal capabilities for ongoing digital innovation. They become accelerators for organizations modernizing their digital presence.

Tip: Frame design systems as transformation enablers that reduce risk and accelerate delivery rather than just design consistency tools - this resonates better with transformation leadership.

How do we communicate design system ROI to leadership?

ROI communication should focus on measurable business benefits like reduced development time, improved user metrics, decreased maintenance costs, and faster feature delivery. Document baseline metrics before system implementation, track improvements over time, and translate design efficiency into business language that resonates with leadership priorities and financial understanding.

Tip: Calculate ROI using business metrics leadership already tracks - development velocity, user satisfaction scores, brand consistency measures - rather than design-specific measurements.

What organizational capabilities do design systems build over time?

Design systems build systematic thinking skills, cross-functional collaboration capabilities, quality maintenance processes, and innovation enabling infrastructure. Teams develop better design judgment, more efficient workflows, and stronger ability to maintain consistency while innovating. These capabilities compound over time, creating lasting competitive advantages.

Tip: Document capability development alongside system metrics to show how design systems strengthen organizational skills and processes beyond just providing design assets.

How do design systems future-proof our design and development processes?

Design systems future-proof organizations by creating adaptable foundation that can evolve with technology changes, providing systematic approaches to design decisions that work across platforms, and building institutional knowledge that survives team changes. They create resilient design processes that can adapt to new requirements while maintaining core experience principles.

Tip: Build system architecture that separates design principles from implementation details so foundations remain relevant even as technologies and platforms evolve over time.

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