A web user experience that is truly effective for users can increase uptake, reduce abandonment, improve brand recognition, and minimize support calls. We will test your site with our website usability testing approach to give you confidence and direction as you launch or re-launch your website.
Consult with your stakeholders to understand needs, goals, and challenges for the web usability testing study.
Create the test protocol and determine the research metrics, recruit participants, and conduct the test session with each participant.
Provide an analysis of the test results that is clear, actionable for designers, and easy to communicate to others stakeholders in your organization.
You’ll receive a comprehensive web usability testing report. It will assess the quality of your web experience in the hands of users, and will include:
Experience thinking perspective
Experience Thinking underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.
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