We'll make it happen, together

Discover our range of innovation strategy, research and design services. Whether you're at the start, middle or end of a project, let us help you get a step, jump or leap beyond.

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Strategy

Experience thinking

Service Design Brand Experience Customer Experience Digital Transformation

Design

Making it work

Intranets Web Design UI UX Design Mobile Design

A deeper dive into what we do

Innovation & Strategy Close

Competitive Landscape Content Audit Content Strategy CX Strategy Service Journey Mapping Mobile Concepts Service Blueprinting UX Concept Ideation UX Strategy Web Governance

User Research Open

Card Sorting Customer Research Diary Studies Ethnographic Research Customer Journey Mapping Focus Group Service Research Survey Research Mobile User Research Web Persona Research

Digital Design Open

Digital Product Design Front End Development Information Architecture Interaction Design Service Prototyping UI UX Design Web Style Guide

Communication Design Open

Annual Report Brand Identity Corporate Communication Infographics Design Style Guide

Test & Review Open

Brand Concept Testing CX Concept Testing Eye-Tracking Studies Mobile Usability Testing Service Experience Testing UI UX Testing Usability Review Web Usability Testing

Who we work with

Market value relies on your ability to turn a great idea into a successful customer and user experience. Our extensive experience across multiple industries gives us a unique and informed perspective.

Check out our work

UX training and certification

Our professional experience research and UX design training program, under the new name Experience Thinkers, will give you a firm grasp of the process, tools, and techniques. This foundational program combines pragmatic theory with practical application challenges.

Explore our UX training

How can we help you?

Let’s Chat

About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.

Toronto, CAN Ottawa, CAN London, UK Cambridge, UK

Akendi is an Experience Thinking innovation consulting firm in user experience design. We are the ux design company, service design usability agency. Work in Toronto, Montreal and Ottawa, Canada.