We'll make it happen, together

Discover our range of innovation strategy, research and design services. Whether you're at the start, middle or end of a project, let us help you get a step, jump or leap beyond.

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Strategy

Experience thinking

Service Design Brand Experience Customer Experience Digital Transformation

Design

Making it work

Agile UX Web Design UI UX Design AI UX Design

A deeper dive into what we do

Innovation & Strategy Close

Agile UX Strategy Ecosystem Mapping AI/ML UX Strategy Content Strategy CX Strategy Service Journey Mapping Service Blueprinting Web Governance UX Concept Ideation

User Research Open

User Research Sprint Card Sorting Customer Research Ethnographic Research Customer Journey Mapping Focus Group Research Service Research Survey Research Web Persona Research

Digital Product Design Open

Product Design Sprints Chatbot UX Design Web Design Information Architecture Service Design Sprint Service Prototyping UI UX Design Web Style Guide Design Prototype Sprint

Product Design Open

Product Strategy Discovery Workshop Rendering and Simulation Prototyping Industrial Design UX Design for Products Design for Manufacturing Manufacture Management Mechanical Engineering

Experience Testing Open

UX Testing Sprint UI UX Concept Testing AI/ML UX Testing Service Experience Testing Brand Concept Testing CX Concept Testing Eye-Tracking Studies Web Usability Testing

Who we work with

Market value relies on your ability to turn a great idea into a successful customer and user experience. Our extensive experience across multiple industries gives us a unique and informed perspective.

Check out our work

UX training and certification

Our professional experience research and UX design training program, under the new name Experience Thinkers, will give you a firm grasp of the process, tools, and techniques. This foundational program combines pragmatic theory with practical application challenges.

Explore our UX training

How can we help you?

Let’s Chat

About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.

Toronto, CAN Ottawa, CAN London, UK Cambridge, UK

Akendi is an Experience Thinking innovation product design consulting firm in user research. We are the ux design company, ux agency. In Toronto and Ottawa. For UI UX services in Canada.