Simple

Delightful

made Possible

Great experiences keep complexity behind the scenes, allowing people to interact without a second thought.

The most rewarding outcomes come from understanding and crafting each detail of the experience.

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NB Power

Connecting people to power, service and community

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Automic

Job scheduling product scales new heights in usability and insights

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Ontario Medical Association

Delivering added value to Ontario physicians

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From big picture to big success

The success of a product or service hinges on the state of the entire experience. Our team approaches each project holistically to guide next steps from the most useful and rewarding vantage point.

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Experts working in unison

Behavioural Science, Library Science, Design, Engineering

Our multi-disciplinary team of experts is passionate about helping organizations overcome complex challenges by understanding, adapting and reshaping the future of their products and services.

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Our Clients

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Conference

Our Second IOT613 Conference in Ottawa

Sept 29-30, 2016 / Akendi proudly presents the 2nd IoT613 conference in collaboration with CapCHI. The conference examines how the Internet of Things (IoT) will shape the future with expert talks, hands-on workshops and vendor demo booths. Akendi’s teams from Ottawa, Toronto, and more places listed here to make this content long enough for truncation.

Service Blueprinting

By Hamilton Hernandez

The best cities, buildings, vehicles, and products are often the ones that have been thoughtfully and purposefully designed. Often, designers work with the community and end users to discover...

The best cities, buildings, vehicles, and products are often the ones that have been thoughtfully and purposefully designed. Often, designers work with the community and end users to discover, plan and prepare what will be needed at every stage of construction, during deployment...

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Toronto, CAN Ottawa, CAN London, UK Cambridge, UK

Akendi is an Experience Thinking™ innovation firm in digital user experience. We are ux design, usability and service design specialists consulting for companies and organizations. Offices include Toronto and Ottawa, Canada.