Simple

Delightful

made possible

Great experiences keep complexity behind the scenes, allowing people to interact without a second thought.

The most rewarding outcomes come from understanding and crafting each detail of the experience.

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NB Power

Connecting people to power, service and community

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Automic

Job scheduling product scales new heights in usability and insights

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Ontario Medical Association

Delivering added value to Ontario physicians

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From big picture to big success

The success of a product or service hinges on the state of the entire experience. Our team approaches each project holistically to guide next steps from the most useful and rewarding vantage point.

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Experts working in unison

UX Design Company, Service Design agency

Our multi-disciplinary team of experts is passionate about helping organizations overcome complex challenges by understanding, adapting and reshaping the future of their products and services.

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Selected Clients

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Our Clients

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Announcement

Akendi makes the list to help the Canadian Partnership Against Cancer create better experiences

Jun 15, 2018 / We’re very proud to announce that Akendi has officially been selected as a digital service vendor for the Canadian Partnership Against Cancer. Our team can’t wait to harness our skills to help this amazing organization improve experiences for the people it serves.

How to Visualize Experience Maps in 7 Steps

By Amanda Billark

The research is finished but now what? How do you effectively communicate the data? You could give a presentation, write a lengthy report, make a detailed spreadsheet, or summarize the data into...

The research is finished but now what? How do you effectively communicate the data? You could give a presentation, write a lengthy report, make a detailed spreadsheet, or summarize the data into something resembling a flow chart. All of these methods will work in capturing the data...

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Toronto, CAN Ottawa, CAN London, UK Cambridge, UK

Akendi is an Experience Thinking™ innovation firm for end to end experiences. We are the UX design agency, service design company consulting for organizations. We work in Toronto, Montreal, and Ottawa.