UX Case Studies, Toronto, Ottawa, Canada

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City of Markham

Web Strategy, Citizen Research & UX Design

Family Enterprise Canada

FEC Website - Strategy, Website Design & Build

Focus FS

Safety Management - User Research & Product UX Design

Ecobee

Smart SI Thermostat - UX Design

Eliza

Web Portal UX Design

Ontario Centres of Excellence

User Research & Web UX Design

IIC

Digital Experience Design

Akendi was more than a consultant for our projects - they became true team members, seamlessly integrating with our group...

Fahed Malik, Director MarCom

PIPSC

PIPSC Navigar Web UX Design

Credit Suisse

Employee Experience Journey Mapping

Medavail

Pharmacy Kiosk - User Research & Usability Testing

Banking industry

Innovation Research

Blog

Why Journey Mapping is Critical, And Where To Start

By Dan Iaboni

I’m no cartophile, but I love maps.Part of my graduate studies was spent exploring the history of maps, how they are created and how they are used. That’s why it’s exciting to see a recent spike in...

Automic

Dollar Universe - User Research & Product UX Design

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Intelliresponse

Voices – User Research & Web UX Design

Canadian Partnership Against Cancer

Annual Report Website

NHL Ottawa Senators

Season Ticket Holders Journey Mapping

Blog

The Art of Asking Questions in UX Research

By Hamilton Hernandez

Surveys, interviews, usability tests and other UX research methods are meant to elicit information to help us clearly understand a user/customer, their needs and their experience when using a...

Lakehead University

Strategy, User Research & Web UX Design

We are very pleased with Akendi’s methodology, the result of which is a beautifully designed website that elegantly merges the goals of the institution with those of the user.

T. Tronslien, Lakehead University

OMA Insurance

User Research, Usability Testing & UX Design

Koodo

User Reearch, Service Design & Usability Testing

Rogers & Broadcast Accessibility Fund

Television Accessibility Journey Mapping

Telus

Cross-platform Messaging App Usability Testing

Blueshore

Persona Research & Journey Mapping

Blog

DESIGNING FOR DEVICES

By Athena Herrmann

Creating a design that works well on desktops, tablets, and mobile devices is often seen as a daunting and intimidating exercise. Clients worry that there will be an overwhelming number of decisions to...