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Web Governance
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Web Governance

Ensure your website continues to fulfil its mission over the long term

Successful websites help users quickly and easily find information that’s relevant to them. Over time, that focus can be lost – but a web governance framework keeps users at the front and centre. We work with you to develop and implement a web governance policy.

CONTENT MANAGED
  • Define content procedures to maintain a user-focused site
  • Determine which content management workflows are required
  • Keep all content authors focused on the site's users
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HOW WE DO IT

  1. 1

    We lead dynamic stakeholder workshops to define your governance objectives, vision, mission, and strategy.

  2. 2

    We thoroughly analyze the existing governance processes, roles, responsibilities, and key stakeholders to ensure a comprehensive understanding.

  3. 3

    We create a robust RACI governance structure that clearly outlines roles, permissions, workflows, procedures, and success metrics.

  4. 4

    We test the draft framework with real users and projects, refining it to perfection through an iterative process.

  5. 5

    We partner with your organization to strategically plan and execute the implementation, ensuring seamless roll-out and full adoption of the new web governance plan.

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WHAT YOU GET

With our powerful Experience Thinking approach to web governance, you will receive:

  • A clearly defined website mission, vision, values, and objectives to propel effective change management.
  • A customized web governance gap analysis tailored specifically for your organization.
  • A practical framework focused on prioritizing the needs of your site's users.
  • A scalable governance strategy designed to evolve and grow with your organization.
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Our foundation
Experience thinking perspective

Experience Thinking underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.

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