BETTER INSIGHTS + BETTER PROCESS = BETTER OUTCOMES

Enhancing the experience you deliver can make healthcare a platform for empowering patients and improving people's lives.
THE CHALLENGE

The risks are high and resources are scarce.

Regulatory compliance, tight budgets and patient safety concerns can be overwhelming barriers to change. A good, proven process helps offset the risks — freeing you up to transform, streamline and deliver with maximum impact.

OUR RECOMMENDATIONS

1

BE PATIENT CENTRED

Start with thorough and reliable insights to better understand the kind of experience your patients and stakeholders expect.
OUR RECOMMENDATIONS

2

TRUST GOOD PROCESS

Rely on a proven approach that combines design and research for responsible, strategic and evidence-informed decisions.
OUR RECOMMENDATIONS

3

GAIN CLEAR IMPROVEMENTS

Create a roadmap for change that will allow you to make the greatest gains with the least disruption.

Healthcare is highly specialized and requires a lot of domain knowledge. Organizations need a partner with experience who can ramp up quickly.

LEO POLL President, Akendi UK
CLIENTS WE'VE HELPED WITH INTENTIONAL EXPERIENCES
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HEALTHCARE CLIENTS WE'VE HELPED
  • Canadian Breast Cancer Foundation
  • Canadian Digestive Health Foundation
  • Canadian Partnership Against Cancer
  • Cervical Cancer Control in Canada
  • Cority
  • Eliza
  • Focus FS
  • Health Canada
  • Humanware
  • NHS
  • MedAvail
  • Nuance
  • Roche
  • Siemens
  • XSensor

How can we help_hand help you?