Staying in front takes agility and speed
In an intensely competitive field, everything comes down to your customers — and how fast you can respond to their evolving needs.
The Challenge
Differentiation is tough — and competition is tougher
When you’re constantly racing competitors to market and facing new entrants breaking in, you have to be as streamlined and nimble as possible to get there first — and keep your customers satisfied.
Our recommendations
Gain user insight
Get a firm grasp on users’ evolving behaviours so you can meet their needs and keep them coming back for more.
Recommendation 01
Our recommendations
Unify your ecosystem
Design products and services into a tight ecosystem for a seamless experience that considers the end-to-end lifecycle.
Recommendation 02
Our recommendations
Reinforce your brand
Apply consistent, modern, instantly recognizable design to stay in your customers’ awareness and improve how your services are perceived.
Recommendation 03
Our design approach is always to reduce complexity so that it’s easier for your teams to work together and for customers to understand and engage with your services.
Tedde van Gelderen
President, Akendi
Telecom clients we've helped
Telecom clients
we’ve helped
Clear-Com
Fido
Rogers
Ooredoo
Telus
Telecom Italia Mobile
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