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Web Governance

Ensure your website continues to fulfill its mission over the long term.

Successful websites help users quickly and easily find the information that’s relevant to them. Over time, that focus can be lost – but a web governance framework keeps users at the front and centre. We’ll work with you to develop and implement a web governance policy.

Web governance consulting by Akendi

experiences planned

  • What processes should we establish to maintain a human-focused site?
  • What web design system plan do we need?
  • How can we keep all content contributors focused on the site’s users?

Ready for a free consultation?

+1 416.855.3367 (CAN)

contact@akendi.com

What you get

  • Captured web vision, values and objectives to guide the web governance framework.
  • A web governance analysis tailored to your organization.
  • A pragmatic web governance framework that keeps the site’s users and user needs at the fore front.
  • A scalable strategy for web governance policies and web design system that will adjust and evolve with you.
Akendi

How we do it

  • Our consultants facilitate stakeholder workshops to identify the governance objectives, vision, planning, and strategy.
  • Capture and review the current governance process, roles, responsibilities, and interested parties.
  • Develop a RASCI web governance plan – including roles, permissions, workflows, procedures, and success metrics.
  • Pilot the draft structure with users and a specific project, then iterate the new framework as required.
  • Work with your organization to plan the implementation, roll-out, and adoption of the new web governance policies.
Web governance consultants by Akendi Web governance policies by Akendi Web governance plan by Akendi

What you get

With our robust Experience Thinking framework to web governance, you’ll get:

With our robust Experience Thinking framework to web governance, you’ll get:

  • Captured web vision, values and objectives to guide the web governance framework.
  • A web governance analysis tailored to your organization.
  • A pragmatic web governance framework that keeps the site’s users and user needs at the fore front.
  • A scalable strategy for web governance policies and web design system that will adjust and evolve with you.

Clients we've helped with experience strategy

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Clients we've helped with Experience Strategy

Telecom

Telus

ARM

Rogers

Ooredoo

Finance & Insurance

Interac

RBC

CIBC

Aviva

Government & Public Service

Natural Resources Canada

Library of Parliament

York Region

Atlantic Lottery Corporation

City of Edmonton

Healthcare

Humanware

YMCA

XSensor


Our approach
Our Experience Thinking process underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.
Learn more about our process

How can we help you?

Let’s Chat

About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.