— Get in touch with us

Web Governance

Ensure your website continues to fulfill its mission over the long term.

Successful websites help users quickly and easily find the information that’s relevant to them. Over time, that focus can be lost – but a web governance framework keeps users at the front and centre. We’ll work with you to develop and implement a web governance policy.

Web governance consulting by Akendi

experiences planned

  • What procedures should we establish to maintain a user-focused site?
  • What content management workflows do we need?
  • How can we keep all content authors focused on the site’s users?

How we do it Timing: 2 - 4 weeks

  • Facilitate stakeholder workshops to identify the governance objectives, vision, mission, and strategy.
  • Capture and review the current governance process, roles, responsibilities, and interested parties.
  • Develop a RACI web governance structure – including roles, permissions, workflows, procedures, and success metrics.
  • Pilot the draft structure with users and a specific project, then iterate the new framework as required.
  • Work with your organization to plan the implementation, roll-out, and adoption of the new web governance plan.
Web governance consulting by Akendi Web governance consulting by Akendi Web governance consulting by Akendi

What you get

With our robust Experience Thinking™ framework to web governance, you’ll get:

  • Captured website mission, vision, values and objectives to guide the change management.
  • A web governance gap analysis tailored to your organization.
  • A pragmatic governance framework that keeps the site’s users and user needs at the forefront.
  • A scalable strategy for website governance that will adjust and evolve with the organization.

Almost ready?

Download and share this sheet with your team…

Explore other experience strategies

Icon of a browser windowWeb
Strategy
Icon of a star cluster networkCustomer
Strategy
Icon of a storefrontBrand
Strategy
Icon of a storefrontService
Strategy

Almost ready?

Download and share this sheet with your team…


Clients we've helped with experience strategy

View all clients


Clients we've helped with Experience Strategy

Telco

Blackberry

Telus

Rogers

Finance & Insurance

Interac

RBC

Global Analytics

Aviva

Government & Public Service

NR Can

Treasury Board of Canada

York Region

OTPP

Healthcare

Humanware

CDHF

XSensor


Our approach
Our Experience Thinking™ process underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.
Learn more about our process

How can we help you?

Let’s Chat