Help your users find the information they need, where they expect it.
Websites and web applications are more successful when users can quickly and easily find the information that’s relevant to them. Through information architecture (IA) development, we can ensure your site or app will satisfy users and help them successfully complete their tasks on any device.
Pragmatic content organization and easy access to information for users.
Responsive information architectures for desktop & mobile experiences.
A scalable IA that’s easy to maintain as content changes.
How we do it Timing: 2 - 4 weeks
Understand the available user and customer research that directs the website’s users and their tasks. This may include user personas, user experience journeys, card sorting, experience mapping and more.
Map out an information architecture that enhances access to your content and ensures relevancy and usefulness.
Test the IA through reverse card sorting with real users and iterate the IA as required.
Translate the information architecture for various formats and experiences, including desktop, tablet, and mobile.
What you get
Our research-based, user-oriented approach to information architecture development means that you’ll get:
A collaborative design process that ensures customer and end-user input is integrated into the IA development
A responsive and scalable information architecture for your website, portal, or web application
Early buy-in from stakeholders on your information hierarchy as you go into the interaction design phase
Our Experience Thinking™ process underpins every
project we undertake. It recognizes users and stakeholders
as critical contributors to the design cycle. The result is
powerful insights and intuitive design solutions that meet
real users' and customers' needs.
Akendi is a human experience design firm, leveraging equal parts
experience research and creative design excellence. We provide
strategic insights and analysis about customer and user behaviour and
combine this knowledge with inspired design. The results enable
organizations to improve effectiveness, engage users and provide
remarkable customer experiences to their audiences.
Akendi is an Experience Thinking™ innovation firm in digital user experience. We are web information architecture specialists consulting for companies and organizations. Working in Toronto, Montreal and Ottawa, Canada.