User Testing
Launch your new UX with confidence.
When a digital product is usable, it can increase sales, improve brand value, reduce customer attrition, and minimize support calls. We’ll work with your digital UX team to conduct user tests that will provide confidence and direction throughout strategy, design and development.
experiences validated
- Is our user experience on the right track?
- Is it easy for users to find information, use functionality, and complete top tasks?
- What are the design areas for optimization and innovation?
Ready for a free consultation?
+1 416.855.3367 (CAN)
+44 (0)1223 853907 (UK)
contact@akendi.com
What you get
- A full analysis of the quantitative and qualitative usability test data
- The root causes of each usability issue found
- Practical, prioritized UX design recommendations for improvements
- Identification of opportunities for innovation
How we do it
- Consult with your stakeholders and software UX team to understand user testing goals for the project.
- Develop the user testing protocol and UX metrics, recruit participants, and conduct the test sessions to validate the concept design.
- We test a wide variety of experiences including: websites, intranets, mobile apps, software, legacy systems and (medical) hardware devices.
- Analyze the test results and make design recommendations that are clear, actionable, and easy to communicate to others.
What you get
You’ll receive a thorough yet engaging user testing report. It will validate your digital product’s performance in the hands of users, and will include:
You’ll receive a thorough yet engaging user testing report. It will validate your digital product’s performance in the hands of users, and will include:
- A full analysis of the quantitative and qualitative usability test data
- The root causes of each usability issue found
- Practical, prioritized UX design recommendations for improvements
- Identification of opportunities for innovation
Concept
Web
Service
UX Testing
Sign up for our UX Blog
Don't miss an article! We'll notify you of each new post.
Clients we've helped with Experience Testing
Clear-Com
Fido
Koodo
Rogers
Telus
Finance & InsuranceAviva
CIBC
Interac
RBC
Government & Public ServiceAtlantic Lottery Corporation
Canada Revenue Agency
City of Edmonton
Natural Resources Canada
York Region
HealthcareCanadian Digestive Health Foundation
Health Canada
HRSDC
YMCA
