Digital Transformation Design Ops Consulting
Design Ops Consulting
Create a mature design team focused on delivering exceptional experiences.
The experience that your design team delivers to customers and users unfolds over time. Through our consulting and change management program in digital design ops, we help your organization optimize its research and ux design operations, processes and culture towards delivering exceptional experiences. Again and again.
Driving innovation
- Ensure that teams reach excellence in design & research operations
- Effective UX design ops processes, systems, and metrics
- Embrace a culture of experience thinkers and doers
Ready for a free consultation?
+1 416.855.3367 (CAN)
contact@akendi.com
What you get
- Clear improvements of your design ops with measurable benchmarks for comparison.
- Powerful communication of the experience design processes, and a roadmap for change which can be shared throughout the organization.
- A comprehensive, big-picture view of the design ops in your organization that takes into account your design maturity, structures, processes, systems, and skills required to achieve lasting change.
- Transparency and accountability through measurement and reporting on the impact of the design ops optimization initiative.
- A true partner in Design Ops – we’re with you from initial understanding and strategic planning through the entire optimization process.
How we do it
- Work with key stakeholders to understand the organizational strategy and vision, as well as the goals of the UX design ops optimizations.
- Audit the current fabric of experiences and journeys that various audiences have – teams, pods, other employees and business partners.
- Audit maturity of current processes, governance, supporting systems and resources involved in creating experiences.
- Develop a strategic UX roadmap for design ops with measures of success, budgets, training and coaching.
- Provide ongoing maturity monitoring through tactical consulting projects, yearly reporting and auditing of the experience delivery.
What you get
You’ll benefit from our well established Experience Thinking framework that ensures we deliver the right strategic and tactical support. You’ll get:
You’ll benefit from our well established Experience Thinking framework that ensures we deliver the right strategic and tactical support. You’ll get:
- Clear improvements of your design ops with measurable benchmarks for comparison.
- Powerful communication of the experience design processes, and a roadmap for change which can be shared throughout the organization.
- A comprehensive, big-picture view of the design ops in your organization that takes into account your design maturity, structures, processes, systems, and skills required to achieve lasting change.
- Transparency and accountability through measurement and reporting on the impact of the design ops optimization initiative.
- A true partner in Design Ops – we’re with you from initial understanding and strategic planning through the entire optimization process.
Learn More?
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Clients we've helped with Experience Strategy
Telus
ARM
Rogers
Ooredoo
Finance & InsuranceInterac
RBC
CIBC
Aviva
Government & Public ServiceNatural Resources Canada
Library of Parliament
York Region
Atlantic Lottery Corporation
City of Edmonton
HealthcareHumanware
YMCA
XSensor
