AI UX Strategy
Effectively Integrate Data Science Research and AI Modelling into your UX strategy plan
Traditional Qualitative and Quantitative research techniques can give powerful insights on your customers and users and often drive product strategy. Emerging techniques in AI and data science have the potential to complement these methods, if they are correctly integrated with these traditional methods. The insights each feed off one another, rather than being different streams of independent data. This ensures that you have a holistic UX design strategy that includes AI/data science without sacrificing traditional proven UX methods.
questions answered
- What do users & customers really need from our AI?
- Why is the AI experience failing? Why don't users use it?
- How can we get the organization on board with a UX strategy?
Ready for a free consultation?
+1 416.855.3367 (CAN)
+44 (0)1223 853907 (UK)
contact@akendi.com
What you get
- An ecosystem map, customer journeys and personas with the key areas for strategic solutions identified
- Annotated customer journey maps with a strategy for data analysis and tracking
- An assessment based on what data is currently not available and/or interpreted that is relevant to the product or service design
- A recommended UX strategy with qualitative, statistical and data science opportunities
How we do it
- Through in-depth internal stakeholders interviews and strategy and planning workshops, we’ll map out the business, ux and AI challenges/opportunities using a combination of methods.
- The tools we collaboratively employ include: Ecosystem Mapping, System Effect Analysis, Current State/Future State SWOT, Service Blueprinting
- Leading to Provisional Customer Journeys, Provisional Personas, Integrated Research and Product Planning
- Develop an integrated and focused product plan that combines data science and UX research approaches as well as your existing UX design and development approach.
What you get
You’ll benefit from our deep experience in UX strategies for AI. You’ll get:
You’ll benefit from our deep experience in UX strategies for AI. You’ll get:
- An ecosystem map, customer journeys and personas with the key areas for strategic solutions identified
- Annotated customer journey maps with a strategy for data analysis and tracking
- An assessment based on what data is currently not available and/or interpreted that is relevant to the product or service design
- A recommended UX strategy with qualitative, statistical and data science opportunities
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Clients we've helped with Experience Strategy
Telus
ARM
Rogers
Ooredoo
Finance & InsuranceInterac
RBC
CIBC
Aviva
Government & Public ServiceNatural Resources Canada
Library of Parliament
York Region
Atlantic Lottery Corporation
City of Edmonton
HealthcareHumanware
YMCA
XSensor
