AI UX Design Ecosystem Mapping
Ecosystem Mapping
Identify and prioritize critical product relationships
Experiences don't occur in a vacuum. AI products don't work in a vacuum. When you are developing an AI product, you need to understand your users context and the broader system context. Ecosystem mapping allows you to do this in a structured and actionable way. This leads to insights on what you already understand about your customer, but also where you are lacking information and goals.
Questions answered
- How do I identify and prioritize critical relationships?
- When should I capture the product ecosystem?
- What types of ecosystem maps should we develop?
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What you get
- Visualization of the Ecosystem - current and future state
- A clear plan with qualitative, statistical and data science opportunities for research
- Assessment of risks and opportunities transitioning from current to future state
- Identification of key journeys and relationships in the ecosystem and potential metrics
How we do it
We create an initial ecosystem map prior to a journey workshop through in-depth internal one on one stakeholders interviews. During strategic workshops we then discuss business goals, and existing research and data that illuminates details of the ecosystem.
- Create the initial Object Inventory - what people, technologies, and institutions are relevant to your business environment?
- Identify the frame(s) of reference: who or what is the focus of the challenge - there can be more than one frame of reference
- Analysis of the current state of the ecosystem and the desired future state
- Explore the implications on your strategy, product and/or service roadmap
What you get
An ecosystem map of the current and future state of your product or service:
An ecosystem map of the current and future state of your product or service:
- Visualization of the Ecosystem - current and future state
- A clear plan with qualitative, statistical and data science opportunities for research
- Assessment of risks and opportunities transitioning from current to future state
- Identification of key journeys and relationships in the ecosystem and potential metrics
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Clients we've helped with Experience Strategy
Telus
ARM
Rogers
Ooredoo
Finance & InsuranceInterac
RBC
CIBC
Aviva
Government & Public ServiceNatural Resources Canada
Library of Parliament
York Region
Atlantic Lottery Corporation
City of Edmonton
HealthcareHumanware
YMCA
XSensor
