AI UX Design Chatbot UX Design
Chatbot UX Design
Design AI based chatbots that meet user’s expectations and businesses needs
Designing the “happy path” for a chatbot conversation is simple. We all know how an easy human conversation goes. The challenge with chatbots design is that a user can say or type virtually anything. And you have to be able to respond to that with a finite amount of resources. Our designs deliver to the best time and place for chatbots and avoid when they likely won’t help your business efficiency or customer experiences.
Experiences Delivered
- Chatbot experiences that are efficient and intuitive for your users.
- Design conversation architectures that increase business effectiveness.
- Chatbot UX designs that deliver excellent UX journeys for customers.
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+1 416.588.3367 (CAN)
+44 (0)1223 853907 (UK)
contact@akendi.com
What you get
- A collaborative, iterative design process that engages stakeholders along the way
- A chatbot product experience that matches business, users’ needs and exceeds their expectations
- A product that gives users a positive brand impression through a successful experience.
How we do it
- Create logic flows, experience maps processes and journeys.
- Integrate the chatbot experience into the rest of your digital experience and services.
- Test the experience with representative users and data.
- We bring it all together with your brand to create a fully realized, chatbot experience.
What you get
With our evidence-based, user-oriented approach to chatbot UX design, you’ll get:
With our evidence-based, user-oriented approach to chatbot UX design, you’ll get:
- A collaborative, iterative design process that engages stakeholders along the way
- A chatbot product experience that matches business, users’ needs and exceeds their expectations
- A product that gives users a positive brand impression through a successful experience.
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Clients we've helped with Experience Design
Telus
Clear-Com
Fido
Koodo
Rogers
Finance & InsuranceAviva
Blueshore Financial
CIBC
Credit Suisse
Insurance Institute of Canada
Interac
RBC
Worldbank
AssociationsAlberta Motor Association
Canadian Real Estate Association
College of Registered Nurses of Manitoba
Municipal Information Systems Association
Ontario Medical Association
Ontario Real Estate Association
Young Presidents' Organization
YMCA
Government & Public ServiceGovernment of Canada
City of Edmonton
Lakehead University
FortisBC
NB Power
HealthcareCanadian Partnership Against Cancer
Ecobee
Eliza
Health Canada
Humanware
MedAvail
Nuance
Ontario Medical Association
XSensor
