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AI UX Research

Get to deeply know your users and how they use your AI/ML/data science based application.

Creating user-centred AI is simpler when you understand who the users are and how they behave with AI driven experiences. We conduct AI UX research that uncovers specific insights into your AI ecosystem - be they customers, users or partners.

Akendi AI User Researchers

insights and answers

  • Who are your AI users, what are their Journeys and goals?
  • When is your audience using your AI products, and what are their experiences?
  • What insights do our stakeholders expect to recieve from our analytics?

Ready for a free consultation?

+1 416.855.3367 (CAN)
+44 (0)1223 853907 (UK)

contact@akendi.com

What you get

  • Data visualizations that captures the AI UX research findings in an engaging form that can be shared throughout the organization. This communication will keep the users top-of-mind during planning, design, and development.
  • Clarity on who your AI users are, how they think, and what they need to complete journeys and achieve their goals.
  • Validation of assumptions about your AI users; clarity on the user stories; and new insights into opportunities to surprise and delight them.
Akendi

How we do it

  • Begin with AI ux discovery workshops to capture the knowledge your stakeholders and team already have about your AI users.
  • Conduct AI UX research to gather indepth qualitative and quantitative data. This includes interviews, survey research, ethnographic research, focus groups, card sorting, data analytics, and other techniques.
  • Present the AI UX research findings to the team in a visual format that brings your audiences to life and informs UX design and development.
Akendi AI UX Researchers Akendi AI User Research Akendi AI User Researching

What you get

You’ll obtain deep insights into your AI users and their specific experiences. You’ll get:

You’ll obtain deep insights into your AI users and their specific experiences. You’ll get:

  • Data visualizations that captures the AI UX research findings in an engaging form that can be shared throughout the organization. This communication will keep the users top-of-mind during planning, design, and development.
  • Clarity on who your AI users are, how they think, and what they need to complete journeys and achieve their goals.
  • Validation of assumptions about your AI users; clarity on the user stories; and new insights into opportunities to surprise and delight them.

Almost ready?

Download and share this sheet with your team…

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Almost ready?

Download and share this sheet with your team…


Clients we've helped with experience research

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Clients we've helped with Experience Research

Telco

Blackberry

Telus

Rogers

Finance & Insurance

CRI Canada

Aviva

RBC

Government & Public Service

City of Edmonton

Government of Canada

NB Power

University of Toronto

Healthcare

Canadian Digestive Health Foundation

Health Canada

Humanware

MedAvail

Nuance

Ontario Medical Association


Our approach
Our Experience Thinking process underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.
Learn more about our process

How can we help you?

Let’s Chat

About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.