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AI Persona Research

Keep your AI users at the centre of AI UX strategy and design.

An AI can be a powerful tool for productivity, collaboration, and engagement building – when your audience feels good about using it. That’s the power of AI personas! We’ll work with you to develop these personas that keep your users front-and-centre during the planning, design, and development of data-driven AI solutions.

AI Persona research

questions answered

  • Who are our AI personas and what are their information needs?
  • What are our AI users’ characteristics & behaviours?
  • How do our AI users’ needs change ovet time?

Ready for a free consultation?

+1 416.855.3367 (CAN)
+44 (0)1223 853907 (UK)

contact@akendi.com

What you get

  • A visualization of AI personas that can be easily shared throughout your communications and development organizations.
  • This tangible reference keeps AI users “real” and top-of-mind during strategy, design, and development activities.
  • Clarity on who your AI users are, how they think, and what they need to complete tasks and achieve their goals.
  • Validation of assumptions about AI users; clarity on their needs; and new insights into opportunities to surprise, delight, and make them both more productive and more engaged.
Akendi

How we do it

  • Through in-depth workshops, we’ll collaborate with your internal stakeholders and staff to capture their insights into the current AI solution usage and structure.
  • We’ll then conduct user research with your AI users, gathering both qualitative and quantitative data through interviews, consultations, and surveys – validating assumptions and gaining new insights.
  • Finally, we’ll create AI personas that represent each type of AI user in a highly visual, engaging way that captures the key characteristics of each persona type.
Akendi AI Personas Research Akendi AI UX Personas Research Akendi AI Personas Research

What you get

You’ll benefit from our deep experience as AI persona researchers and designers. You’ll get:

You’ll benefit from our deep experience as AI persona researchers and designers. You’ll get:

  • A visualization of AI personas that can be easily shared throughout your communications and development organizations.
  • This tangible reference keeps AI users “real” and top-of-mind during strategy, design, and development activities.
  • Clarity on who your AI users are, how they think, and what they need to complete tasks and achieve their goals.
  • Validation of assumptions about AI users; clarity on their needs; and new insights into opportunities to surprise, delight, and make them both more productive and more engaged.

Explore other types of experience mapping and persona research

Customer Journey MappingCX Journey
Mapping
web personasWeb
Personas
Service prototypingService
Prototyping
customer personasCustomer
Personas

Clients we've helped with experience research

View all clients


Clients we've helped with Experience Research

Telco

Blackberry

Telus

Rogers

Finance & Insurance

CRI Canada

Aviva

RBC

Government & Public Service

City of Edmonton

Government of Canada

NB Power

University of Toronto

Healthcare

Canadian Digestive Health Foundation

Health Canada

Humanware

MedAvail

Nuance

Ontario Medical Association


Our approach
Our Experience Thinking process underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.
Learn more about our process

How can we help you?

Let’s Chat

About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.