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AI User Experience Design

Artificial Intelligence, machine learning products and services are becoming an essential element of modern businesses. Like any user experience, AI products do not exist in a vacuum. They need to deliver business processes and user needs. We know how to design experiences where AI integrates effectively.

Akendi data science, machine learning, ai ux design

We help you to:

  • Ensure the AI experience is adopted and trusted by users and customers
  • Solve business challenges and user needs, not only an algorithm problem
  • AI becomes part of an integrated product and service experience
With an AI UX design that adjusts for easy viewing on any device, our new app is convenient and accessible.”
ab Chairman and CEO

Designing successful AI user experiences requires a proven approach

Strategy UX AI category

Strategy

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AI UX Strategy PDF

AI/ML UX products impact experiences. To have those experiences optimized you'll need a strategy to ensure it will be well used and well loved.

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Ecosystem and Journey Mapping PDF

Get the most out of your AI UX product by understanding how, where and why it needs to integrate into a larger business ecosystem and the experience journeys it will support.

AI UX Research category

Research

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AI UX Research PDF

Really get to know your users, what experience they expect and need from your AI and Machine Learning products and services.

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AI Persona Research PDF

Ensure that your AI users are at the centre of your AI and Machine Learning strategy and UX design.

Design category

Design

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AI UX Design PDF

Ensure your AI users have the experience they need and you get a AI UX design that delivers to critical business goals.

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Chatbot UX Design PDF

While a chatbot often is another form of AI, it has unique characteristics in the user experience design that need to be addressed early.

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Data Visualization Design PDF

Whether data is being generated by AI or conventional statistical methods, if people are consuming the output, you need to design an experience. And data visualization is a cornerstone of that experience. We'll show you how to make it work.

Testing category

Testing

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AI UX Testing PDF

Even if your AI algorithm works almost perfectly, the user experience might not. Confidently launch your AI based product, increase user uptake, and reduce support calls.

Construction category

Construction

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AI Front end development PDF

Whether its data visualization or seamless onboarding, the end product of your AI or ML algorithm is linked to the user's experience via front end coding. Let us deliver your front end code for an optimal AI UX.


Clients we've helped with experience design

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Clients we've helped with Experience Design

Telecom

Telus

Clear-Com

Fido

Koodo

Rogers

Finance & Insurance

Aviva

Blueshore Financial

CIBC

Credit Suisse

Insurance Institute of Canada

Interac

RBC

Worldbank

Associations

Alberta Motor Association

Canadian Real Estate Association

College of Registered Nurses of Manitoba

Municipal Information Systems Association

Ontario Medical Association

Ontario Real Estate Association

Young Presidents' Organization

YMCA

Government & Public Service

Government of Canada

City of Edmonton

Lakehead University

FortisBC

NB Power

Healthcare

Canadian Partnership Against Cancer

Ecobee

Eliza

Health Canada

Humanware

MedAvail

Nuance

Ontario Medical Association

XSensor


How can we help you?

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About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.