UX Design for AI
AI User Experience Design
Artificial Intelligence, machine learning products and services are becoming an essential element of modern businesses. Like any user experience, AI products do not exist in a vacuum. They need to be integrate with business processes and user needs. We know how to design experiences where AI integrates effectively.
We help you to:
- Ensure the AI/ML experience is adopted and trusted by users and customers
- Solve a business problem and user needs, not only an algorithm problem
- AI/ML becomes part of an augmented and integrated product and service experience
Designing successful AI experiences requires a proven approach
Strategy
AI UX Strategy for ML Products and Services
AI/ML UX products impact experiences. To have those experiences optimized you'll need a strategy to ensure it will be well used and well loved.
Get the most out of your AI UX product by understanding how, where and why it needs to integrate into a larger business ecosystem and the experience journeys it will support.
Research
Design
Ensure your AI/ML users have the experience they need and a AI UX design that delivers to critical business goals.
While a chatbot often is another form of AI, it has unique characteristics in the experience design that need to be addressed early. We'll show you how.
Whether data is being generated by AI or conventional statistical methods, if people are consuming the output you need to design an experience. And data visualization is a cornerstone of that experience. We'll show you how to make it work.
Testing
Even if your AI algorithm works almost perfectly, the experience might not. Confidently launch your AI/ML based product, increase user uptake, and reduce support calls.
Construction
Whether its data visualization, or perhaps annotating a scanned image, often the end product of your AI or ML algorithm is linked to the user’s experience via front end coding. Deliver the front end code for an optimal AI/ML user experience regardless of screen size, platform, or orientation.
Clients we've helped with Experience Design
Telus
Clear-Com
Fido
Koodo
Rogers
Finance & InsuranceAviva
Blueshore Financial
CIBC
Credit Suisse
Insurance Institute of Canada
Interac
RBC
Worldbank
AssociationsAlberta Motor Association
Canadian Real Estate Association
College of Registered Nurses of Manitoba
Municipal Information Systems Association
Ontario Medical Association
Ontario Real Estate Association
Young Presidents' Organization
YMCA
Government & Public ServiceGovernment of Canada
City of Edmonton
Lakehead University
FortisBC
NB Power
HealthcareCanadian Partnership Against Cancer
Ecobee
Eliza
Health Canada
Humanware
MedAvail
Nuance
Ontario Medical Association
XSensor
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