How we do it

• We collaborate with your team to understand the testing objectives resulting in a UX test sprint plan and protocol.
• We will manage recruiting end users, arranging the test setup, and other logistics. We work in-lab, in the field, and remotely.
• Through structured one-on-one sessions with users, we will observe them as they complete tasks using the mobile product on relevant devices.
• Captured and visualized test results so that they are clear, easily translated into design solutions, and communicated to the team.