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Healthcare UX

Delivering a transformation of the experience through improved healthcare UX.

We design healthcare devices, medical systems, software and services for success.

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For medical software and devices that play a role in the health of humans, saving and enhancing life, it’s imperative that they are easy to understand and used without human error. Device usability ultimately impacts health outcomes.

Optimize Health Experiences

User centered design driven user interfaces reduce training, minimize usage errors and maximize human safety. We capture real workflows of healthcare practitioners to ensure that healthcare devices and equipment - as well as EHR systems, software, mobile and web services are successful and effective in the hands of end users.

Safety enhanced design

Our human factors specialists understand the complex relationships that are in play when individuals interact with medical products and EHR systems, both in benign and emergency situations. Our specialists research and design following a UCD approach for devices and software to mitigate risks in critical interactions.

How we help you with User Experience and Service Design

Product
Strategy

Create innovative product strategies that reflect market needs, product values and corporate culture.

Portal
Governance

Serve your client service department well through good governance.

User
Personas

Understand your user goals, motivations, and behaviours through personas.

User
research

Uncover what your customers really need from your site.

Patient
Experience Mapping

Gain actionable insights to improve the customer experience journey.

Focus
Groups

Obtain insights into customer beliefs, attitudes and perceptions.

Survey
Research

Leverage quantitative insights to drive business results.

Card
Sorting

Involve the user; organise your content so they find it easy to locate.

Information
Architecture

Create IA that’s meaningful & purposeful for better user experiences.

Interaction
Design

Ensure fast navigation & a seamless experience by designing for your user’s key tasks.

Mobile
UX Design

Optimize the mobile user experience.

Web
Accessibility

Ensure your content is accessible to all, regardless of ability.

Responsive
Design

Adapt your website for optimal viewing on multiple screens & devices.

Visual Web
Design

Deliver tangible brand and business benefits through great design.

Web Usability
Review

Take advantage of a Usability Expert Review to guide website improvements.

Usability
Testing

Identify priority areas for design innovations and improvements.

Web
Development

Leverage our top-calibre design & development team.

Shaun Illingworth
Vice President

What experience are you creating?
Contact us to discuss your latest initiative

Shaun Illingworth
Vice President
contact@akendi.com

WE HAVE SUCCESSFULLY COMPLETED OVER
34
Projects
in the
Health Sector
View Our Portfolio

UX Certified

Start: Feb 27, 2017 /
UX training courses & certification in Ottawa, Register Now

What is Usability?

Watch the video
00:51

What we do

Whether digital or physical, we
answer the most critical questions
about your product:
Is it usable? Is it useful?
Is it engaging?

Industry Expertise

Our expertise in
UX is deep and pragmatic

Our Work

We‘ve worked
with over
143
clients

and have
completed over360projects

Global Reach

Work with us globally
We work with clients from around the world.

What we do

Whether digital or physical, we answer the most critical
questions about your product:
Is it usable? Is it useful? Is it engaging?

Industry Expertise

Our expertise in
UX is deep and pragmatic

Our Work

Partners in your success
Successful design leverages the power of participatory user, client and customer research in a real-world context. The result is the creation of innovative products and services that people want, use and cherish.

We‘ve worked
with over
143
clients
and have
completed over360projects

Global Reach

Work with us globally
We work with clients from around the world.