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Interaction Design

Interaction design ensures efficient navigation & seamless UX

Is your website or web portal intuitive to use? Does it enable your users to move through their tasks quickly, easily and seamlessly? Interaction design accomplishes these goals by creating streamlined and effective navigation that aligns with your customers' and users' key tasks.

align interaction design

We define a navigation approach that best fits the way customers look for information on your website or web portal. Our interaction design process ensures you deliver an optimized customer and user experience while achieving your organisation’s business goals.

get it right the first time

Creating a usable website from the start reduces costs over the long-term. We combine deep expertise with industry best practices in interaction design to get it right, out of the gate.

STARTING INTERACTION DESIGN

Understanding your business goals, user tasks, functions and information structure is the first step in designing the interaction for your website. This knowledge provides the foundation of good user interaction design – understanding your target user groups and their tasks.

INTERACTION DESIGN TIMING
The typical duration for conducting interaction design is 3-8 weeks.

how we do it

We create a high level navigational design with relevant controls and widgets and often integrate a responsive design solution to make your offering available regardless of platform.

This high level design is followed by detailed interaction design captured in wireframes (schematics of the screen and flow) where we demonstrate how the user will interact with your website step-by-step.

We use the wireframes for reviews with stakeholders, graphic designers and software engineers and for early usability testing with end users.

what you get

We develop a final set of wireframes that capture an optimized user flow for your web portal and can be used for design specifications and for early usability testing.

Our approach to interaction design de-risks your investment and enables customers and users to quickly and easily access the full range of your content, while reflecting your business goals.

This results in increased efficiencies as well as reduced end-user frustration and ongoing support costs.


Experience Thinking™

Our Experience Thinking™ process underpins every project we undertake, elevating the product development process by recognizing users and stakeholders as meaningful contributors to the design cycle. The result:
powerful insights and creative design solutions that meet real user and customer needs. Click to learn more >>

Process Icon
Process Icon
Process Icon
Process Icon
Process Icon
Process Icon
  • Innovation
    Innovation explores big ideas and boils them down to enable exciting outcomes.

    - Opportunity Scouting
    - Experience Immersion
    - Concept Incubation
  • Strategy
    An innovative strategy successfully integrates the goals of business, customers and users.

    - Product Strategy
    - Customer Needs
    - User Needs
  • Research
    Gain the insight you need to design it right the first time.

    - Ethnographic Research
    - User Personas & Scenarios
    - Experience Mapping
  • Design
    More than aesthetics, design also looks at interaction, and use.

    - Information Architecture
    - Wireframes & Interaction Design
    - Graphic Design
  • Testing
    Testing provides the real feedback you need to make impactful changes.

    - User Experience Testing
    - Heuristic Assessments
    - Usability Testing
  • Construction
    We work shoulder-to-shoulder with your engineering team every step of the way.

    - UX Specifications
    - UX Styleguides & Standards
    - Front-end coding: HTML/CSS
Shaun Illingworth
Vice President

What experience are you creating?
Contact us to discuss your latest initiative

Shaun Illingworth
Vice President
contact@akendi.com

WE HAVE SUCCESSFULLY COMPLETED OVER
120
Interaction Design Projects
View Our Portfolio

Customer Personas

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Who we are

Our multidisciplinary team of experts skillfully bridges the gap between the goals of business, design and technology.

Akendi brings together innovation, strategy, research, design, and testingexpertise all under one roof.

Our XT™ Process

Our Culture

Snacktime!

Our Friday lunch and lots of snacks fuel all our hard work and creativity.

Who we are

Our multidisciplinary team of experts skillfully bridges the gap between the goals of business, design and technology.

Akendi brings together innovation, strategy, research, design, and testing expertise all under one roof.

Our XT™ Process

Our Culture

"Remarkable product and service experiences meet real human needs."

Snacktime!

Our Friday lunch and lots of snacks fuel all our hard work and creativity.