Contact Us

Information Architecture

Create meaningful information architecture for better user experiences

A good information architecture (IA) enhances information access, relevancy, and usefulness, enabling your users to quickly and easily find what they’re looking for on your website or web portal. Based on our deep industry expertise and extensive information architecture experience, we research, organise and structure your information clearly and purposefully. Our process ensures you deliver an overall positive experience and enable users to successfully complete their tasks.

ENHANCE FINDABILITY in IA

Based on rigorous research processes and industry best practices, we create effective information architecture that improves access and usability – solutions that reduce ‘information overwhelm’ especially for content heavy sites.

SCALABLE Information Architecture

We create robust, highly scalable information architecture to help you improve your organisation’s ability to govern and maintain your content over time as your site grows and changes.

where to start your ia

In information architecture, we begin by understanding your business goals, requirements, and vision information needs for your website or portal.

We then typically conduct card sorting research. Using open and closed card sorting techniques, we work with representative end-users to analyze and organise information into content groups that make sense to your users. Before commencing information architecture design we usually also conduct web content inventories and content gap analyses.

INFORMATION ARCHITECTURE TIMING
The typical duration of IA development is 2-5 weeks.

how we do information architecture

Once we understand our users, tasks and content, we look at the content from both top down and bottom up angles to devise the best structure and nomenclature framework for the content.

We look at content management, governance and conduct a content inventory analysis with a long term point of view to allow the information architecture to be scalable in the future.

We then architect how to structure the content of the website to best allow users to flow through their tasks with input from a usability test to ensure a robust information architecture.

what you get with IA

The final information architecture of your website or web portal that provides a content nomenclature hierarchy that best meets your organisation, information and user goals.

Ultimately, a successful information architecture will result in lower support costs, lower content management cost, lower drop off rates, increased customer self-sufficiency and happy users. .


Experience Thinking™

Our Experience Thinking™ process underpins every project we undertake, elevating the product development process by recognizing users and stakeholders as meaningful contributors to the design cycle. The result:
powerful insights and creative design solutions that meet real user and customer needs. Click to learn more >>

Process Icon
Process Icon
Process Icon
Process Icon
Process Icon
Process Icon
  • Innovation
    Innovation explores big ideas and boils them down to enable exciting outcomes.

    - Opportunity Scouting
    - Experience Immersion
    - Concept Incubation
  • Strategy
    An innovative strategy successfully integrates the goals of business, customers and users.

    - Product Strategy
    - Customer Needs
    - User Needs
  • Research
    Gain the insight you need to design it right the first time.

    - Ethnographic Research
    - User Personas & Scenarios
    - Experience Mapping
  • Design
    More than aesthetics, design also looks at interaction, and use.

    - Information Architecture
    - Wireframes & Interaction Design
    - Graphic Design
  • Testing
    Testing provides the real feedback you need to make impactful changes.

    - User Experience Testing
    - Heuristic Assessments
    - Usability Testing
  • Construction
    We work shoulder-to-shoulder with your engineering team every step of the way.

    - UX Specifications
    - UX Styleguides & Standards
    - Front-end coding: HTML/CSS
Shaun Illingworth
Vice President

What experience are you creating?
Contact us to discuss your latest initiative

Shaun Illingworth
Vice President
contact@akendi.com

WE HAVE SUCCESSFULLY COMPLETED OVER
86
Information Architecture Projects
View Our Portfolio

Customer Personas

Watch the video
01:58

What our clients are saying

“Great info on mobile UX design that I can apply in my job”

Participant,
Mobile UX Design Training

UX Certified

Start: Jun 5, 2017 /
UX training courses & certification in Edmonton, Register Now

Who we are

Our multidisciplinary team of experts skillfully bridges the gap between the goals of business, design and technology.

Akendi brings together innovation, strategy, research, design, and testingexpertise all under one roof.

Our XT™ Process

Our Culture

Snacktime!

Our Friday lunch and lots of snacks fuel all our hard work and creativity.

Who we are

Our multidisciplinary team of experts skillfully bridges the gap between the goals of business, design and technology.

Akendi brings together innovation, strategy, research, design, and testing expertise all under one roof.

Our XT™ Process

Our Culture

"Remarkable product and service experiences meet real human needs."

Snacktime!

Our Friday lunch and lots of snacks fuel all our hard work and creativity.