Contact Us

Experience Thinking™

Akendi’s approach to delivering useful, usable and engaging experiences factors in user needs and behaviours through every step of the process.

Our intentionally directed efforts in user-centred strategy, research, design and testing lead to successful products and services.

Customer
Experience
Design

We create effective solutions for every customer touch point, resulting in a great Return on eXperience.

Websites&
Portals

To create effective websites, Akendi discovers user goals, business drivers and customer motivations.

Experience creation strategy is our strength
     

What We Do

Competitive pressures. Ease-of-Use concerns.
Increasing service expectations.

We solve big challenges by delivering successful service designs and user experiences.

Software
User Experiences

We increase user enjoyment and efficiency by creating Software and SaaS applications that are easy to use.

Service
Design

Akendi creates holistic service experiences that deliver to your customer and user expectations.

Usability
Consulting

Akendi de-risks your investment by identifying and fixing critical design flaws before launch.

UX Training &
Certification

Akendi delivers UX training and certification to enhance your skills.

Intranet &
Enterprise

We ensure the intranet experience for your employees and partners is a positive one from beginning to end.

Design that connects the experience and the brand

Experience Thinking™

Akendi’s approach to delivering useful, usable and engaging experiences factors in user needs and behaviours through every step of the process.

Our intentionally directed efforts in user-centred strategy, research, design and testing lead to successful products and services.

Customer Experience

We create effective solutions for every customer touch point, resulting in a great Return on eXperience.

Through our proven Experience Thinking process, we design engaging and targeted interactions to set the stage for product success.

Websites& Portals

To create effective websites, Akendi discovers user goals, business drivers and customer motivations.

Then we fuse our expertise in visual design and user experience to deliver successful outcomes.

Experience creation strategy is core
We work between business, design and technology
Contact us to create an end-to-end user experience
     

What We Do

Competitive pressures. Ease-of-Use concerns.
Increasing service expectations.

We solve big challenges by delivering successful experiences.

Software UX Design

We increase user enjoyment and efficiency by creating Software and SaaS applications that are easy to use.

In addition to reduced strain on your product support, you'll keep your customers and users happy with a seamless software experience.

Service Design

Akendi creates holistic service experiences that deliver to customer and user expectations.

Deeply understand the service experience through experience mapping and immersive research techniques.

Usability Consulting

Akendi de-risks your investment by identifying and fixing critical design flaws before launch.

The long-term impact is clear and compelling: reduced development time, budgets and increased customer satisfaction and loyalty.

User Experience Training

Akendi offers in-depth User Experience certification programs that help recognize your user experience research & design expertise in your organisation.

Intranets & Enterprise Portals

We ensure the intranet experience for your employees and partners is a positive one from beginning to end.

Whether you need to increase productivity or engage suppliers, we provide solutions to support your strategy.

We design based on evidence, not assumptions

UX Training & UX Certification

We offer training plus certification in user experience design & research.

UX Events

Take advantage of our events and UX webinars to learn about best practices, theory and applications.

Research opens the door to deep insights
We can help build the strategy you need
Testing provides the insight to optimize primary tasks

Experience Thinking™

Akendi’s approach to delivering useful, usable and engaging experiences factors in user needs and behaviours through every step of the development process.

Our intentionally directed efforts in user-centred strategy, research, design and testing lead to successful products and services.

Customer Experience Design

We create effective solutions for every customer touch point, resulting in a great Return on eXperience.

Through our proven Experience Thinking process, we design engaging and targeted interactions to set the stage for product success.

Websites & Portals

To create effective websites, Akendi discovers user goals, business drivers and customer motivations.

Then we fuse our expertise in visual design and user experience to deliver to your business goals.

Experience creation strategy is our strength
We work between business, design and technology
Contact us to create an end-to-end user experience
     

What We Do

Competitive pressures. Ease-of-Use concerns.
Increasing service expectations.

We solve big challenges by delivering remarkable experiences.

Software UX Design

We increase user enjoyment and efficiency by creating Software and SaaS applications that are easy to use.

In addition to reduced strain on your product support, you'll keep your customers and users happy with a seamless software experience.

Service Design

Akendi creates holistic service experiences that deliver to customer and user expectations.

Deeply understand the service experience through experience mapping and immersive research techniques.

Usability Consulting

Akendi de-risks your investment by identifying and fixing critical design flaws before launch.

The long-term impact is clear and compelling: reduced development time, budgets and increased customer satisfaction and loyalty.

User Experience
Training & Certification

Akendi offers in-depth User Experience certification programs that will help to recognize your user experience research & design expertise in your organisation.

Based on our robust user experience training program, we also deliver custom training for your organisation.

Intranets & Enterprise Portals

We ensure the experience for your employees and partners is a positive one from beginning to end.

Whether you need to increase productivity or engage suppliers, we provide solutions to support your strategy.

We design on real use, not our assumptions
Testing provides the insight to optimize primary tasks

UX Events

Take advantage of our events and UX webinars to learn about best practices, theory and applications.

UX Training & UX Certification

We offer training plus certification in user experience design & research.

We help build the strategy you need
We identify expectations so you can exceed them
Research opens the door to meaningful insights
Design that connects the experience and the brand