Akendi’s approach to delivering useful, usable and engaging experiences factors in user needs and behaviours through every step of the process.
Our intentionally directed efforts in user-centred strategy, research, design and testing lead to successful products and services.
We create effective solutions for every customer touch point, resulting in a great Return on eXperience.
"We have great ideas to innovate our next product offering, can you help us choose what to focus on?"
Applications Engineer,To create effective websites, Akendi discovers user goals, business drivers and customer motivations.
We solve big challenges by delivering successful service designs and user experiences.
We increase user enjoyment and efficiency by creating Software and SaaS applications that are easy to use.
"We have a new application we want to develop. Can you design if for us?"
Product Marketer,Akendi creates holistic service experiences that deliver to your customer and user expectations.
"We’re losing sales. How can we boost our conversion rates?"
Marketing Analyst,Akendi de-risks your investment by identifying and fixing critical design flaws before launch.
We ensure the intranet experience for your employees and partners is a positive one from beginning to end.
Akendi’s approach to delivering useful, usable and engaging experiences factors in user needs and behaviours through every step of the process.
Our intentionally directed efforts in user-centred strategy, research, design and testing lead to successful products and services.
We create effective solutions for every customer touch point, resulting in a great Return on eXperience.
Through our proven Experience Thinking process, we design engaging and targeted interactions to set the stage for product success.
"We have some great ideas to innovate our next product offering, can you help us choose what to focus on?"
Applications Engineer,To create effective websites, Akendi discovers user goals, business drivers and customer motivations.
Then we fuse our expertise in visual design and user experience to deliver successful outcomes.
We solve big challenges by delivering successful experiences.
We increase user enjoyment and efficiency by creating Software and SaaS applications that are easy to use.
In addition to reduced strain on your product support, you'll keep your customers and users happy with a seamless software experience.
"We have a new application we want to develop. Can you design it for us?"
Product Marketer,Akendi creates holistic service experiences that deliver to customer and user expectations.
Deeply understand the service experience through experience mapping and immersive research techniques.
"We’re losing sales. How can we boost our conversion rates?"
Marketing Analyst,Akendi de-risks your investment by identifying and fixing critical design flaws before launch.
The long-term impact is clear and compelling: reduced development time, budgets and increased customer satisfaction and loyalty.
Akendi offers in-depth User Experience certification programs that help recognize your user experience research & design expertise in your organisation.
We ensure the intranet experience for your employees and partners is a positive one from beginning to end.
Whether you need to increase productivity or engage suppliers, we provide solutions to support your strategy.
"We have 3 staff taking calls to help people use our application – and it’s supposed to be self-serve."
Marketing Services Director,We offer training plus certification in user experience design & research.
"Our employees complain they can’t find anything on our Intranet."
Human Resources,Take advantage of our events and UX webinars to learn about best practices, theory and applications.
"We’re hearing a lot about responsive design. Is it right for us?"
Chief Technology Director,"We tried to design our mobile application ourselves and failed, can you help us?"
Software Engineer,Akendi’s approach to delivering useful, usable and engaging experiences factors in user needs and behaviours through every step of the development process.
Our intentionally directed efforts in user-centred strategy, research, design and testing lead to successful products and services.
We create effective solutions for every customer touch point, resulting in a great Return on eXperience.
Through our proven Experience Thinking process, we design engaging and targeted interactions to set the stage for product success.
Customer Experience Strategy »
Customer Experience Mapping »
Service Design »
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"We have some great ideas to innovate our next product offering, can you help us choose what to focus on?"
Applications Engineer,To create effective websites, Akendi discovers user goals, business drivers and customer motivations.
Then we fuse our expertise in visual design and user experience to deliver to your business goals.
Web Personas »
Interaction Design »
Website Design »
View More »
We solve big challenges by delivering remarkable experiences.
We increase user enjoyment and efficiency by creating Software and SaaS applications that are easy to use.
In addition to reduced strain on your product support, you'll keep your customers and users happy with a seamless software experience.
User Personas »
User Research for Software, SaaS & Apps »
GUI Design »
View More »
"We have a new application we want to develop. Can you design if for us?"
Product Marketer,Akendi creates holistic service experiences that deliver to customer and user expectations.
Deeply understand the service experience through experience mapping and immersive research techniques.
Service Research »
Experience Mapping »
Service Testing »
View More »
"We’re losing sales. How can we boost our conversion rates?"
Marketing Analyst,Akendi de-risks your investment by identifying and fixing critical design flaws before launch.
The long-term impact is clear and compelling: reduced development time, budgets and increased customer satisfaction and loyalty.
Software Usability Testing »
Paper Prototype Testing »
Usability Review »
View More »
Akendi offers in-depth User Experience certification programs that will help to recognize your user experience research & design expertise in your organisation.
Based on our robust user experience training program, we also deliver custom training for your organisation.
Mobile UX Training »
Usability Testing Training »
Experience Mapping Training »
View More »
We ensure the experience for your employees and partners is a positive one from beginning to end.
Whether you need to increase productivity or engage suppliers, we provide solutions to support your strategy.
Enterprise Portal Strategy »
Enterprise Portal Governance »
Information Architecture »
View More »
"We’re getting a lot of negative feedback about our website. We need help to fix it."
Web Developer,"We have 3 staff taking calls to help people use our application – and it’s supposed to be self-serve."
Marketing Services Director,Take advantage of our events and UX webinars to learn about best practices, theory and applications.
"We tried to design our mobile application ourselves and failed, can you help us?"
Software Engineer,"Our employees complain they can’t find anything on our Intranet."
Human Resources,We offer training plus certification in user experience design & research.
"We’re hearing a lot about responsive design. Is it right for us?"
Chief Technology Director,