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Senior UX Architect

Toronto, Ottawa, CAN

Akendi is looking for an enthusiastic Senior UX Architect in our Toronto or Ottawa office (hybrid).

You have good knowledge of current user experience design trends, research, theories and methodologies (especially human-centered design), and an intuitive feel for how specific research and design activities provide unique value added throughout the product development lifecycle. You will collaborate with Akendi team members, working in a hybrid wfh/office environment, to deliver on a variety of client projects.


  • Contribute to development of “best in class” UX research and design services
  • Understand and follow strategy documents and utilize user research findings in design approaches
  • Contribute to blog writing
  • Responsible for the application of HCD principles, Akendi’s Experience Thinking process, and other components to create innovative user experiences that meet customer, business and user needs
  • Be an Akendi user experience ambassador
  • Take a supporting role in Akendi’s UX training program, creating course materials
  • Deliver UX training courses is a plus
  • Limited project travel as required (5-10%)


  • The Senior UX Architect is part of a team with deep skills and experience related to user experience research, usability testing, information architecture and interaction design
  • 4+ years professional experience
  • Up to date experience with latest research and wireframing tools
  • The UX Architect conducts UX research and creates interaction design for websites, SaaS, software UIs, mobile apps, from kick-off to completion
  • French language an asset


  • Great health benefits
  • Competitive salary and vacation
  • Professional development: $2,500 training budget per person / year
  • Akendi training opportunities
  • A supportive and spirited team
  • An inspiring creative office space with a view of the CN tower (when not working remotely)
  • Best-in-class tools to bring insights and designs to life

How to apply

Send a PDF of your resume, cover letter with salary requirements to . Please explain your experience and why you think you are the right candidate. Only applications submitted with salary expectations will be considered.

Thank you to all applicants, but only those selected for an interview will be contacted.

We are a curious and committed bunch who strive to make the world better through design excellence. We work to foster an inclusive, diverse and equitable working environment through our internal culture, policies, and approach to project work. We believe that we are stronger when our team comprises people with different perspectives, approaches, life experiences, and identities.

How can we help you?

Let’s Chat

About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.