Fintech, Insurance UX Design Work, Toronto, Ottawa, Canada

Work

Finance Insurance

FINTECH UX:
TRANSFORM YOUR
BUSINESS WITH CONFIDENCE

Digital transformation offers numerous business benefits but also raises important questions—such as how, when, and where to begin.

THE CHALLENGE

There's a better way, but change means risk.

Resisting change is tempting when reputational stakes are high and direction is uncertain. With rising disruptive competition, your need to be more efficient and customer-focused is more critical than ever.

A smart process and strategic approach enable you to achieve meaningful progress on change — step by step — whether you're aiming to streamline operations, enhance outreach, or elevate customer experiences.

DAN IABONI Chief Experience Officer, Akendi

Banking Industry

Innovation Research

Ontario Teachers Pension Plan

Web Portal Strategy

Blog

The Art of Asking Questions in UX Research

By Hamilton Hernandez

Surveys, interviews, usability tests and other UX research methods are meant to elicit information to help us clearly understand a user/customer, their needs and their experience when using a...