UX Videos & Talks
User experience and customer experience related short videos and industry talks. Watch them all!
What are user personas, how to research and develop them?
What is the difference between user segments and market segments, customer personas and why does it matter?
How many users do you usability test with, how many different user types or user profiles?
What about the difference between expert based usability review and usability testing with end users?
What happens in a typical usability testing session?
The difference between self reported ratings and actual observed behaviour with a product user interface or the user experience.
Can you do usability testing for hardware and spaces as well as for software, mobile apps and web sites?
Difference between usability testing in a controlled lab setting versus in the actual physical location of the end user.
How many participants are enough in usability testing to see trends in behaviour?
Keeping a balance between Business Goals/Requirements and User/Customer Requirements.
So what is Usability? A definition.
So when in the design process do I measure usability?
The Importance of Experience Design, Tedde van Gelderen, Ryerson University talk in March 2009.
The interview on Designing for the upcoming World of Mobile Apps with Dominira Saul, episode 32 of the Customer Experience Show on November 1st, 2010. Download it here.
Please email Shaun Illingworth, Managing Director, Akendi at firstname.lastname@example.org or 1.866.585.1660 x0 for questions and more information on how we can help your innovations.