Customer & Web Portal UX Design
Successful interactions with your organization creates an experience for your customers & users about who you are and what you stand for. Making sure that this user experience says everything you want it to about your organization means that your users need to have a positive experience from beginning to end on your responsive customer portal, enterprise portal or for employees: your intranet.
Akendi helps organizations align the business goals with your audience’s behaviours through responsive enterprise portals, intranet designs and customer portal systems. We ensure that you deliver a usable experience that reflects your organisations' product values and corporate culture.
Customer Portal, Web Portal & Intranet Design
Based on our proven responsive web portal design process, Akendi starts by understanding business drivers, motivations and goals of key stakeholders, your customers and users. Capturing customer and user requirements through persona research and usage scenario field research follows this first phase.
Through our iterative ux design process, we develop portal design concepts, resonsive designs and gather end-user and/or customer feedback through our systematic web portal usability testing process.
The final UX design framework we create for you may have included a web portal strategy, web usability testing, card sorting research, web information architecture, wireframes, visual design, prototyping, responsive designs, specifications and more.
Our Intranet, Customer & Web Portal Design services includes:
- Responsive Web Portal Design,
- Intranet Design,
- Responsive UX Design
- Mobile UX Design
- Interaction Design
- Information Architecture
- Web Portal Strategy Consulting
Please email Shaun Illingworth, Managing Director, Akendi at email@example.com or 1.866.585.1660 x0 for questions or more information about our innovative Web Portal, Customer Portal & Intranet design services.