Digital UX Design
Business software applications, digital, SaaS and mobile applications that are “intuitive” make it easy for users to achieve their goals and result in customers who remain loyal to your organization. In contrast, business applications that are difficult to use cause frustration, put strain on your support and are more likely to send users away to evaluate competitive alternatives.
Akendi helps create innovative experiences for users of business applications, customer & web portals. Our user research and interaction design expertise helps you deliver applications that will increase users’ satisfaction, usability and efficiency.
The ROI benefits include lower support costs, increased customer loyalty, and greater long-term relationships as satisfied users upgrade and acquire more products from a trusted company.
User Experience Architects
We conduct indepth user research of audience and business goals that are captured as business requirements, user personas and usage scenarios.
During this customer and user research we use contextual inquiry, interview techniques and observation to identify the behaviour of your users with the (intended) product experience.
After this critical phase, we create concept designs of the users’ experience with the product or service. Through an iterative design process, we design user experience prototypes to test with end users.
Our final user experience design specification will be based on your users’ feedback and their habits. We prioritize the ux design trade-offs within the context of your user and business requirements.
Digital UX Design Experience
Our business user interface design experience encompasses:
- Mobile applications
- Business-to-Business applications
- Software as a service (SaaS)
- Customer Portals
- Enterprise Portals and Intranets
- Social media applications
- E-commerce solutions
- Embedded software
- Enterprise applications
- Out-of-the-box software products
- Rich internet applications (RIA) / web portals
- Akendi CXS Certification Program
Let's Talk!
Please email Shaun Illingworth, Managing Director, Akendi at contact@akendi.com or 1.866.585.1660 x0 for question and more information about our innovative business application user experience design services.
