UX & CX Expertise

Market success relies on the ability to turn a great business idea into a compelling experience in your industry. To make an idea work in the hands of users, customers and clients, businesses must understand their stakeholders and user groups. Akendi has extensive industry-specific experience in the following sectors:

Business Software UX

softwareHelp software engineering teams and ensure that the UX, GUI, Mobile App, SaaS, RIA, MMI and CLIs are adopted and used as intended. Read more >>>

Consumer Products & Services

consumer productsWe work with manufacturers of consumer products to create designs that ensure their product matches consumer expectations, needs & desires. Read more >>>

Web Portals & Intranets

entrprise portalsIncrease effectiveness and engagement of the organization with its customers, employees, partners and suppliers. From Governance to UX Design and Information Management. Read more >>>

Finance, Insurance & Banking

finance, bankingEnsure that online transaction web portals and service supporting web sites are usable, encourage customer self-service, and increase internal efficiencies. Read more >>>

Government & Public Service

government, public serviceProvide government bodies with public opinion, user research, experience design and strategies that improve satisfaction and self-service. Read more >>>

Healthcare & Medical Devices

healthcareWe work with manufacturers of medical devices and software to ensure that products are safe, easy to use, and minimize operator errors. Read more >>>

Library & Information Science

library, information scienceHelp to ensure that information science websites, library products and systems are user-centric and aligned with organizational goals and objectives. Read more >>>

Mobile Apps & Devices

mobile appsDesign for developers of mobile applications, as well as manufacturers of mobile devices to ensure that their products and services reach more customers and generate greater use. Read more >>>

Non-profit Organizations & Charities

non profitHelp non-profit organizations to increase the speed and effectiveness of their fundraising, issue awareness and policy advocacy. Read more >>>

Telecommunications Systems

telecomWork with manufacturers of telecommunications equipment and mobile devices to ensure that systems, devices & services work as-intended in the hands of users. Read more >>>




Let's Talk!

shaunPlease email Shaun Illingworth, Managing Director, Akendi at contact@akendi.com or 1.866.585.1660 x0 for questions and more information about how we can help to innovate your product or service experience.

 

 

 

 

 

 

 

About Us

Akendi Corporate Overview [pdf]

Akendi is a customer research, user experience architecture, product innovation & strategy firm. We are passionate about the creation of intentional experiences – whether those involve digital products, physical products, mobile, web or bricks-and-mortar interactions. We work shoulder-to-shoulder to improve the experiences you deliver.


Industry leading innovation firm in User Experience Design, Usability consulting for companies: Toronto, Montreal, Ottawa, Vancouver, Calgary, Edmonton, Canada.











Akendi - Toronto, Canada
30 Duncan Street, Ste 203
Toronto, ON, Canada.
t: +1.416.855.3367 x0


Akendi - Ottawa, Canada
375 Richmond Road
Ottawa, ON, Canada.

t: +1.613.688.0906 x0

e: contact@akendi.com






Akendi - Cambridge, UK
Wellington House, East Road
Cambridge, UK.

t: +44 (0)1223 853907

e: contact@akendi.co.uk