Our Services

Organizational success relies on the ability to turn a great idea into a compelling product or service. Through our comprehensive Intentional Experience Design Process™, we apply a systematic approach that results in the creation of intentional experiences.

User Experience Design

business application designThrough a complete ux design approach, we research and design effective user interfaces and user experiences for business software.
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Usability Consulting

usability consultingOur effective & pragmatic usability consulting services include usability reviews, usability testing, including mobile usability testing and human factors analyses.
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Web Portal UX Design

web customer portal designCreative UX design founded on indepth research: we research and design effective user interfaces and user experiences for web portals & customer portals.
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Mobile UI & UX Design

mobile user experience A mobile ux design approach that shows results. We research and design effective user interfaces and user experiences for mobile apps.
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Brand Experience Design

brand experienceTo align the experience you wish to offer with your corporate brand identity and communications. We analyse and design a successful brand journey for customers, users and clients.
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UX Certification & Training

ux trainingWe train and certify your staff in experience design, experience research and usability techniques to increase the quality of their research and design practises.
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Physical Product Design

product designFrom initial paper sketch to finished physical product, we research & deliver easy-to-use, remarkable product user experiences.
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Wayfinding Design

wayfindingFor product and service experiences that involve interactions in a building, store or other physical environment, we deliver usable environmental graphics and wayfinding design.
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Customer Experience

customer experience designOur outside-in approach will ensure a compelling customer experience. Through customer research, service design, experience mapping and validation of the intented customer experiences.
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Akendi provides customer research, user experience design and usability consulting services that help organizations ensure that their digital products, physical products and services work well in the hands of customers, users, and clients.



Let's Talk!

shaunPlease email Shaun Illingworth, Managing Director, at contact@akendi.com or 1.866.585.1660 x0 for any questions and more information on our innovative experience strategy, research and design services.

Akendi is a customer research, user experience architecture, product innovation & strategy firm. We are passionate about the creation of intentional experiences – whether those involve digital products, physical products, mobile, web or bricks-and-mortar interactions. We work shoulder-to-shoulder to improve the experiences you deliver.
Industry leading innovation firm in customer experience design, user experience design, usability consulting & design thinking for companies:Montreal, Calgary, Edmonton, London, Winnipeg, Halifax, Kitchener, Canada
Contact us for more information:
t: +1.866.585.1660 x1
e: contact@akendi.com
o: Toronto, Ottawa, Canada