Services

Organisational success relies on the ability to turn a great idea into a compelling product or service. Through our comprehensive Experience Thinking™ Process we apply a systematic approach that results in the creation of intentional experiences.

User Experiences

SaaS, Web Application & Intranet UX

web customer portal designDigital UX design founded on indepth understanding of requirements: we research and design effective user interfaces and user experiences for SaaS, Web Apps & Web portals. Click to Continue >>>

Mobile UI & UX Design

mobile user experience A mobile ux design approach that shows results. We research and design effective user interfaces and user experiences for mobile apps. Click to Continue >>>

Web Portal UX Design

web customer portal designCreative UX design founded on indepth research: we research and design effective user interfaces and user experiences for web portals & customer portals. Click to Continue >>>

Digital UX

business application designThrough a complete ux design approach, we research and design effective user interfaces and user experiences for business software.Click to Continue >>>

Lakehead University Liquid Loops PWGSC, Intranet Web Portal Design Concepts Ottawa Public Library Portal Design cdhf canadian digestive health foundation website design WaveDNA Portal Design Pencils 4 Kids Portal Design Count me in Toronto Hydro daily bread food bank website design ontario legislative assembly website design CIRA website design te aro website design rbc rewards website design hrsdc website design mediahook, the smart hanger website design Working.com

Customer Experiences

Customer Experience Design

customer experience designOur outside-in approach will ensure a compelling customer experience. Through customer research, service design, experience mapping and validation of the intented customer experiences. Click to Continue >>>

Customer Portal Design

customer portal designOur creative CX design is founded on our in-depth customer research: we design effective experiences for customer portals & websites. Click to Continue >>>

Customer Research

customer experience researchOur outside-in approach will ensure a compelling customer experience. Through customer research, service design, experience mapping and validation of the intented customer experiences. Click to Continue >>>

Wayfinding Design

wayfindingFor product and service experiences that involve interactions in a building, store or other physical environment, we deliver intentional environmental graphics and wayfinding design. Click to Continue >>>

Usability Consulting

usability consultingOur effective & pragmatic usability consulting services include usability reviews, usability testing, including mobile usability testing and human factors analysis. Click to Continue >>>

User Experience Training

ux trainingWe train and certify your staff in experience design, experience research and usability testing techniques to increase the quality of their research and design practises. Click to Continue >>>

Akendi provides customer research, user experience design, usability consulting services and UX training that help organisations ensure that their digital products and services work well in the hands of customers, users, and clients.



Let's Talk!

shaunPlease email Shaun Illingworth, Managing Director, Akendi at contact@akendi.com or 1.866.585.1660 x0 for questions and more information about Akendi's innovative experience design offering.

About Us

Akendi Corporate Overview [pdf]

Akendi is a customer research, user experience design & product strategy firm. We are passionate about the creation of intentional experiences – whether those involve digital products, physical products, mobile, web or bricks-and-mortar interactions. We work shoulder-to-shoulder to improve the experiences you deliver.


Leading innovation firm in UX design Consulting and CX design for companies: Toronto, Montreal, Ottawa, Vancouver, Calgary, Edmonton, Canada.












Akendi - Toronto, Canada
30 Duncan Street, Ste 203
Toronto, ON, Canada.
t: +1.416.855.3367 x0


Akendi - Ottawa, Canada
375 Richmond Road
Ottawa, ON, Canada.

t: +1.613.688.0906 x0

e: contact@akendi.com






Akendi - Cambridge, UK
Wellington House, East Road
Cambridge, UK.

t: +44 (0)1223 853907

e: contact@akendi.co.uk