Customer Experiences (CX)
Organisational success relies on the ability to turn a great idea into a compelling product or service. Through our comprehensive Intentional Experience Creation Process™ we apply a systematic approach that results in the creation of intentional customer experiences.
|Our BX Design is founded on our in-depth customer research and creatvity: we design effective experiences for brands. Click to Continue >>>||Our outside-in approach will ensure a compelling customer experience. Through customer research, service design, experience mapping and validation of the intented customer experiences. Click to Continue >>>|
|To align the customer experience you wish to offer with your corporate brand identity, communications and product packaging. We analyse and design a successful experience journey for customers, consumers and clients. Click to Continue >>>||For product and service experiences that involve interactions in a building, store or other physical environment, we deliver intentional environmental graphics and wayfinding design. Click to Continue >>>|
Akendi provides customer research, user experience design and usability consulting services that help organisations ensure that their digital products, physical products and services work well in the hands of customers, users, and clients.
Please email Shaun Illingworth, Managing Director, Akendi at firstname.lastname@example.org or 1.866.585.1660 x0 for questions and more information about Akendi's service innovation design offering.