Contact Us
We identify expectations so you can exceed them

Usability Testing

Identify interaction flaws early

De-risk your design by identifying weaknesses in usability. Pinpoint priority areas for design improvement and optimization. Uncover areas for innovation.

Research opens the door to meaningful insights
Capturing content, functionality and requirements is key

Leadership Team

Meet our founder and senior partners.

We can help your business bloom and grow!


Do you need to increase uptake? Engage users? Sell more?
Work more efficiently?

We work with you to deliver innovative ux design and
intentional experiences for your customers, users and clients.

Design that connects the experience and the brand

Global UX Design
and User Research Reach

Work with us anywhere

With Akendi offices located in Toronto, Ottawa, Canada and London, Cambridge, United Kingdom, our firm's collaborative culture enables us to add greater value to your initiatives.


Great product and service user experiences meet real human needs. That’s why we rely on involving end users throughout every stage of the product creation process for your hardware, software, service, mobile app or website.

What We Do

We create remarkable user experiences

From web portals and mobile apps, to enterprise software and user interfaces – digital or physical, we answer the most critical questions about your product: Is it usable? Is it useful? Is it engaging?

Everything has a place and should be planned for

Our UX & CX Work

View how we’ve created Intentional Experiences for our clients.

Contact us to create an end-to-end user experience
We design from real user input, not our assumptions

UX Training

Get Akendi Certified in UX Design, Research and Testing

Click below to sign up for our next training session in Vancouver

Oct 20 9:00am Sign up Now!

Who We Are

User Experience Design & Usability Experts

Akendi brings together product strategy, user research, ux design and usability testing expertise to help you enhance the user and customer experience across all experience points and channels.

Check out our Insights to see what makes us tick

UX Videos & Talks

From UX fundamentals to deep insights into product experiences.

Design that connects users with experiences

UX & CX Whitepapers

Whitepapers with practical insight into customer and user experience design.

Experience design strategy is our strength

How We Do It

Experience Thinking™ sets us apart

To make a great idea a success in the hands of users, customers and clients, we elevate your product creation process by involving users and customers as meaningful contributors early in the user experience design cycle.

Our UX & CX Clients

From start-up to Fortune 500 companies, where we have created success.


We help take the guesswork out of the ux design process by validating user experiences through user research and usability testing with real users. This ensures you have a clear picture before any ideas reach the build stage.

Passionate about creating intentional experiences

UX Training & Certification

We offer training plus certification in user experience design and research.

Our Industry Expertise

Our UX expertise is deep and diverse

Akendi has extensive industry specific ux expertise in Business Software, Mobile, Finance, Customer Portals & Intranets, Government, Non-for-Profit and more.

We work between business, design and technology


Take advantage of our events and UX webinars to learn about best practices, theory and applications.

We build the UX Strategy you need
Contact us today!