Every product and every service comes with an experience. The difference between an intentional user experience or customer experience and an accidental one can mean the difference between a company's success or its failure. Akendi delivers intentional experiences, usability research, user experience design, product web strategy.
At Akendi, we are passionate about the creation of intentional product experiences and user experiences whether those experiences involve web, mobile user experience, to product, service and spatial interactions
Work with us to product strategize, conduct user and field research, user experience design, customer experience design, usability testing, validation of all aspects of the experiences that your organization delivers
Our robust user experience research and customer experience design approach results in intentional experiences that meet real customer, citizen and user needs. Every time.
User Experience Design

Information Architecture
Mobile UX Design
Web Portal Design
Wayfinding Design
User Experience Research

Usability Testing
Ethnographic Field Research
Customer Experience Research
Persona & Usage Research
Akendi News

21 Feb - Dan Iaboni on AR
8 Mar - RDG Open Studios Tour
Dominira Saul's CapCHI talk
Tedde's ToRCHI UX talk
Experience Thinking

Experience Thinking™
Total Experience Life Cycle™
Web Portal Strategy
Web Portal Governance
User & Customer Research

Experience Training
User Experience Design

 

 

Usability Consulting

Industry Expertise
Experience Strategy

Experience Thinking™
About Us

Akendi Corporate Overview [pdf]

Akendi is a customer research, user experience architecture, product innovation & strategy firm. We are passionate about the creation of intentional experiences – whether those involve digital products, physical products, mobile, service or bricks-and-mortar interactions. We work shoulder-to-shoulder to optimize the experiences you deliver.

Leading firm in User Experience Design, Customer Experience Design, Usability Consulting, Usability Testing, Customer Portals, Web Portals, Intranets & Customer Portal Design, Website Usability Testing & Usability Consulting, User Experience Toronto usability company, Toronto, Montreal, Ottawa, Vancouver, Calgary, Edmonton, Canada.





Akendi - Toronto, Canada
30 Duncan Street, Ste 203
Toronto, ON, Canada.
t: +1.416.855.3367 x0

Akendi - Ottawa, Canada
375 Richmond Road
Ottawa, ON, Canada.
t: +1.613.688.0906 x0

e: contact@akendi.com






Akendi - Cambridge, UK
Wellington House, East Road
Cambridge, UK.
t: +44 (0)1223 853907

e: contact@akendi.co.uk











© Akendi™ 2013. All rights reserved.